The Commercial Collection Agency Association reported Wednesday that accounts placed with CCAA members increased only slightly in 2012. The total dollars placed for collection increased by approximately 1.09% and the number accounts increased by less than one percent.

“The prolonged economic environment still has an impact on sales, accounts receivable and delinquencies,” said Annette Waggoner, Executive Director of the CCAA. “Again this year, accounts receivable portfolios have not significantly expanded.  But by all measures, collectability has remained fairly steady during 2012.”

Waggoner indicated that CCAA members are facing 2013 with the belief that they may start to see a slight improvement, but are only cautiously optimistic.

The Commercial Collection Agency Association (CCAA) is an association of commercial collection agencies that have been CERTIFIED by the Commercial Law League of America.  They represent the leaders in the commercial collection or business to business collection industry, handling about seventy-five percent of the commercial accounts placed for collection.  The Commercial Law League of America is the nation’s oldest creditors’ rights organization, founded in 1895.

Members of the CCAA subscribe to a strict Code of Ethics and undergo an intensive and continuing certification process.  For more information on CCAA, the certification process and its members, go to the Website: or call Annette Waggoner at (847) 907-4670.

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