By Dinesh C. Sharma
Police have arrested former employees of an Indian call center that handles U.S. customer accounts for allegedly stealing consumers’ funds.
The suspected gang members arrested by police in Pune included three ex-workers of Mphasis BPO.
Police said the employees allegedly stole customers’ personal account information and transferred around US$350,000 to fake accounts in Pune. Sanjay Jadhav, the assistant commissioner of police, said about US$23,000 (1 million Indian rupees) of the fraud money has already been recovered. The call center workers left their jobs last December.
For this complete story, please visit Indian Police Make Arrests in Call Center Outsourcing Fraud.