KM2 Solutions Announces Expansion of Collection Center in St. Lucia

KM² announced today a client expansion that requires immediately adding 150 FTE to its call center located in St Lucia, West Indies. “This is a significant event in the evolution of KM²,” noted Paul Farinacci, Chief Marketing Officer and Partner. “The fact that a major credit grantor selected our company validates our business model, value proposition, and ability to deliver superior results to our customers”.

David Kreiss, a company founder and President further added, “We continually emphasize to customers that along with competitive pricing our goal is to achieve the highest levels of service, quality, and performance that exceeds their expectation. We walk our talk on a daily basis and continue to demonstrate a track record that once a partnership is established, the mutually agreed upon objectives are always met. This allows us to solidify client relationships as well as afford us the opportunity to up sell additional products and services”.

The company noted that as a result of its rapid growth additional call centers would more than likely be added by the end of 2005. Although they would not disclose the exact location of those centers they indicated they are evaluating sites in both Central America as well as in the Caribbean.

KM² is a company founded by David Kreiss, Gary Myers, and Glen Myers offering state of the art customer contact solutions through its 600 seat call center located in St Lucia, West Indies. The senior management group has over 110 years of call center experience.

For additional information regarding KM2 contact Paul Farinacci at 818-707-7710