Ontario Systems has announced that RAND Worldwide ? IT Solutions will be a recommended hardware sales and support vendor. The partnership will allow Ontario Systems? clients to implement hardware technology more quickly and receive premier, dedicated hardware support from a recognized expert.
?Ontario Systems strives to provide premier software, systems and customer support to allow our clients to reach their business goals and maintain their market-leading positions,? said Brad Chenoweth, Ontario Systems? vice president of client services. ?As the market introduces new hardware technologies to meet more sophisticated operational demands, we can confidently recommend RAND?s IT Solutions group to provide our customers a highly experienced and dedicated organization that understands the systems required to run our software.?
The partnership centers on the cooperative development of procedures and protocols to resolve clients? hardware issues quickly. Ontario Systems has formed the partnership with RAND, but clients can select any hardware vendor from which to buy equipment and obtain support.
?Our goal for every customer is to ensure that they gain the full benefit of both Ontario System?s best-in-class applications and of the leading systems technologies,? said Larry Rask, RAND Worldwide ? IT Solutions? vice president. ?We will be providing them with infrastructure solutions focused on data availability and performance in order to meet their critical IT and business needs, as well as expert, around-the-clock technical support.?
About RAND Worldwide?IT SOLUTIONS
IT Solutions consulting group is a division of RAND Worldwide, which has more than 40,000 customers and 100 offices located in 26 countries. IT Solutions provides infrastructure solutions and technical support for a wide range of customers around the world. The group?s primary markets include companies focused on Manufacturing, Engineering, Financial Services and Health Care. IT Solutions offerings include a complete range of IT services, which are intended to help solve Mission Critical challenges of its customers. This includes improved systems reliability and performance, storage consolidation, assured data backup and retrieval, as well as enhanced product development, systems management and remote access to applications. IT Solutions operates call centers in Toronto and Ireland and provides complete, around-the-clock customer support.
About Ontario Systems
Ontario Systems provides receivables management solutions to organizations that manage large volumes of accounts receivable. These include hospitals, collection agencies, utility, bankcard and leasing companies. As the largest provider of receivables management products, including the FACS® and CT Vision® systems, Ontario Systems is recognized throughout the industry as the leader in technology and customer service. With operations in Indiana, Ohio and Washington, it is a wholly owned subsidiary of Ontario Corporation, a privately held company based in Muncie, Ind. For more information, visit www.ontariosystems.com.