By Richard Halstead
Surprise bills follow Marin emergency room visits Visitors to the emergency rooms at Marin General Hospital, Novato Community Hospital, and Sutter Health’s Urgent Care Center in Terra Linda might be getting stuck with a portion of the bill – even if they are covered by insurance companies that contract with both hospitals.
Just ask Novato resident Martin Kropelnicki.
Kropelnicki was stumped when a collection agency came after him earlier this year for payment of extra fees after he visited the emergency room at Marin General Hospital and his children were seen at Sutter Health’s Urgent Care Center in Terra Linda in December. Both hospitals have a contract with Aetna Life Insurance Co., Kropelnicki’s insurer.
For this complete story, please visit Patients Caught in Cross-Fire.