Coral Springs, Fla. – International Computer Consulting Organization, Inc. (ICCO) is pleased to announce that Patient Finance and Loan (PFL) has successfully implemented CollectPlus, a state of the art debt collection software solution, developed by ICCO, to manage and leverage PFL’s medical debt collection operation.
Because PFL offers other services besides collections such as medical billing, and patient lending programs, it was imperative that a debt collection software solution address all three of their service specialties. After looking around at different systems, PFL felt that CollectPlus was the only solution that was flexible enough to meet their collection needs, and still offer them room to grow for current, and future business verticals. With CollectPlus, they found they could quickly launch their collections platform as well as manage complex billing processes for several medical providers, including the ability to administer competitive patient lending programs.
CollectPlus offers any company in any industry, the ability to use the latest technology to manage their debt portfolio in one single flexible software system. With tools to manage clients and debtors in a customizable fashion, CollectPlus is able to adapt to any collection process, offering new levels of reliability in an economic time where collecting debt has become challenging without strategic efforts administered by competent software.
Trevan Blaisdell, in charge of Operations at PFL, has seen productivity increase on the floor since going live with CollectPlus, “Our collectors can get to the information they need quicker, allowing more work to get done in less time. Accessing account details from numerous clients is no longer tedious and unmanageable. Processing more accounts in less time has translated into more returns on debt recovery. We especially love their dynamic payment schedule feature, which has made setting up payment arrangements a breeze for repayment.”
Cassie Roskelly, Collections Officer at PFL, is thoroughly pleased with the capabilities CollectPlus has brought to their day-to-day operations, “The Accounting module is the most thorough of any collections software I have reviewed. Working with CollectPlus has increased our ability to effectively manage our payment plans, incoming and outgoing payments, returns and aging. We can now manage all of these areas effortlessly. The software is very user friendly, and we’ve found it to be very adaptive to the processes of our company.”
As part of the core team trained on CollectPlus and a super user on the system, Roskelly went on to express her satisfaction working with ICCO, “We have found a software provider that not only has created a flexible system that was easily adaptable to our needs, but a staff that has gone beyond the call of duty to make sure we were happy with our decision. They’re knowledgeable and friendly and have been more than accommodating to our needs! Anything we’ve asked of them, from importing reports and word documents, to modifying the software to fit our processes, they’ve done with efficiency and kindness.”
Jeff Blackett, CEO of PFL, shared how CollectPlus has boosted his company’s productivity, “CollectPlus has saved our company money in paper, ink, folders and labels, but most importantly time. Our productivity has increased by 50%! This software has made our staff more efficient, and we are now able to offer more to our clients, as well as debtors. We’re very happy we purchased CollectPlus and we’re excited for all of the possibilities this software has presented.”
ICCO is pleased to see PFL happily working with CollectPlus. “I am delighted that PFL chose CollectPlus, and were able to see the immense value it has already brought to their bottom line, shortly after going live. We are committed to making sure CollectPlus delivers on performance for our customers, and are excited to make PFL a part of the CollectPlus family for years to come,” remarked Carlos Gonzalez, President of ICCO.
About Patient Finance and Loan
Patient Finance and Loan (PFL) is a state of the art medical and pre-collections company dedicated to providing high quality services to both patients, and providers. PFL brings expertise to the medical billing industry in how it has simplified the medical collection process through the use of strategic initiatives including innovative collection approaches, and modern technology. PFL is a member of the Ogden Weber Chamber of Commerce, and is accredited by the Better Business Bureau. Visit them online at http://www.pflaccounts.com
About International Computer Consulting Organization, Inc.
Since 1995, International Computer Consulting Organization, Inc. (ICCO) has been dedicated to the success of its clients by delivering innovative software solutions tailored to their specific business needs. As a Microsoft Gold Certified Partner, ICCO has passed the highest level of requirements from Microsoft and has demonstrated the most robust, efficient, and scalable implementations of Microsoft technologies in enterprise deployments. Visit ICCO on the web at http://www.icco.com
CollectPlus debt collection software, developed by ICCO, is a feature packed database software built on the latest Microsoft technology, suitable for any sized debt collection company operating in any industry. For more information on ICCO and their product CollectPlus, visit http://www.collectplus.com