COLUMBUS, GA – The National Attorney Network (NAN®), the legal management unit for TSYS Debt Management (TDM), celebrates its 10-year anniversary in 2004, commemorating a decade of providing value-based technology services to the top credit lending companies in the United States. “NAN’s processing capabilities have increased exponentially in the last 10 years,” said Tom Mason, COO, TDM. “In our first year of operation, we processed 50,000 transactions. In 2004, that number will climb to more than 20,000,000. Our numbers are not all that have grown. We’ve expanded our services to debt buyers and collection agencies by offering ‘menu pricing’ options like NANdirect(SM), as well as the traditional full-service NAN. In the past year, we have demonstrated significant cost containment, resulting in much higher netback results with full-service NAN. We will continue to strive to meet our vision statement — ‘one team delivering professional litigation management better and faster than anyone.’”
“NAN uses cutting-edge technology to provide our clients with legal collections services that increase efficiency and ensure legal compliance,” said Chuck Kinney, president, TDM. “This gives clients an added sense of effectiveness and security, and that plays a very important role in the overall operations and achievements of TDM.”
Corporate Milestones:
- 1994 In April of 1994, NAN’s first placement introduces the electronic transmission of data from a single source for attorneys across the United States. $180,000,000 placed and $1,800,000 collected in the first 12 months.
- 1995 NAN implements electronic exception reporting as a measurement tool.
- 1996 The industry’s first secure e-mail database is integrated into the network.
- 1997 The electronic funds transfer process reduces the cost of processing attorney payments and the expanded-record layout allows clients to send comprehensive information at placement.
- 1998 NAN.net is launched, providing account level information and query tools to clients and firms via the Internet web site.
- 1999 NAN develops a judgment validation process that compares court documents to information on the network.
- 2000 A new alert program for pre-charge-off accounts is introduced; this “Hot List” assists firms in preventing charge-offs.
- 2001 NAN’s online SmartSIF® provides attorney firms with automated settlement authorization based on client criteria via NAN.net.
- 2003 The NAN Scorecard, a self-explanatory management report on attorney performance, enhances firm performance and understanding.
- 2004 NAN celebrates a decade of speed, service, nationwide coverage and expertise. In its 10th year, NAN will place $1,700,000,000 — up $1.5 billion from 1994 — and collect $335,000,000.
About NAN
The National Attorney Network (NAN®), created by and a division of TSYS Debt Management (TDM), is the nation’s largest legal collections network, serving retailers, banks, finance companies and debt buyers. NAN facilitates and manages the placement of legal collection cases at the account level from the creditor to the collection law firm, enabling clients to manage large volumes of legal accounts with fewer employees and minimal costs. NANdirect, one of NAN’s many services, provides secure electronic placement, recalls, on- line audit capability and robust reporting. Menu pricing allows clients to add additional options as needed.
As a wholly owned subsidiary of TSYS, TDM has been a trusted and proven service provider to the nation’s leading creditors in accounts receivables management for more than 20 years. Providing a variety of services for all collections and recovery needs, TDM has built and maintained partnerships with top banks, retailers, commercial creditors, debt buyers and telecommunications companies. Services include Collections, Skip Tracing, Litigation Management, Bankruptcy Management and Probate Management. For more information, contact sales@nan.netor 1(800) 922-7322.
About TSYS
TSYS (NYSE: TSS; www.tsys.com) brings integrity and innovation to the world of electronic payment services as the integral link between buyers and sellers in this rapidly evolving universe. Synovus owns an 81.1-percent interest in TSYS. For more information, contactnews@tsys.com.