OSI Announces Closing of Valley View, OH Call Center

St. Louis, MO ? Yesterday Outsourcing Solutions Inc. (OSI) notified associates at its Valley View, OH call center that the facility will close on March 31, thus eliminating all 194 positions at the site. OSI?s client decided to close the Valley View center and exit the market for which the call center provides support services. The Valley View facility closing is not related to the performance of the center. Valley View met all performance expectations.

?OSI is taking a number of steps to support associates at the center by offering pay, benefits, and severance packages in addition to a variety of services that will help associates with the job search process,? says Vania Lively, SVP operations. This effort includes hosting resume workshops and arranging onsite visits by other local employers as well as working with the state of Ohio to make sure associates know about available state services and resources?including unemployment benefit enrollment, training, and job search assistance.

About OSI
OSI is a leading business process outsourcing (BPO) firm providing receivables management services, which link a company’s cash flow objectives with credit management policies from beginning to end of the credit-to-cash cycle. By improving the revenue cycle, OSI enhances the financial performance of America’s leading companies, as well as government entities, healthcare providers, educational institutions and other credit grantors. With industry-specific strategies and services, OSI delivers results that improve the bottom line through accelerated cash flow, lower operating costs, reduced bad debt expense, and improved customer retention. St. Louis-based OSI provides receivables management outsourcing to a blue chip roster of Fortune 500 clients. For more information about OSI, visit www.osioutsourcing.com.