NCI to Receive Award From New York Governor For Excellence in Business

KENNESAW, GA ? NCI, one of the largest accounts receivable management companies in the United States, announced that its Vestal, NY site has been named a recipient of the Empire State Silver Award for achieving excellence in business.

New York State officials will honor NCI and others on May 5th, 2004 at The Empire State Advantage?s annual ?Excellence at Work? conference and recognition luncheon in Albany, NY. The Empire State Silver award is given to organizations like NCI that have effective management systems and work processes in place and have developed methods to continually improve these over time.

NCI, one of over twenty organizations considered this year, participated in a six-month evaluation process. A team of business experts from across New York State evaluated NCI?s customer service, operational procedures, policies, results and teamwork before recommending the award. Over its twelve-year history only 40 companies have won this award. NCI can now be added to this prominent list.

?Our review team was very impressed by NCI?s call center?, said George Hansen, Executive Director of Empire State Advantage. ?Their leaders have established an environment of clear values and high expectations, all focused on maximizing the value they create for their customers and treating their employees as their most valuable asset. They have been able to grow the call center rapidly over the past five years while maintaining quality and productivity, and they have a track record of meeting or exceeding customer requirements.?

NCI CEO Anthony Marino commented, ?NCI is focused on achieving excellence in everything we do and this award is an encouraging validation of our progress. I am proud of our New York team?s ability to operate this center, the largest of its kind anywhere, and achieve such high standards of performance.?

About NCI
Over its 57-year history, NCI (Nationwide Credit, Inc.) has become a top receivables management provider to business and government nationwide. With over 2600 employees in ten global locations, NCI has the strength to develop and execute sophisticated, large-scale account management strategies with excellence. NCI?s customers include world leaders in retailing, banking, consumer services, utilities, telecommunications, healthcare, and federal and state government. The company is headquartered near Atlanta, Georgia. For more information, contact Rick Arko at 815.479.1072 or RArko@ncirm.com.