More Businesses Investing in Upgrades Are Buying VoIP Technology

Bank of America and Ford Motor Co. made the switch.

So have Parish National Bank and the city of New Orleans.

Voice over Internet Protocol is still in its office technology infancy but some CEOs already swear by it. VoIP cuts costs by running telephone and data service over one centralized network, which allows employees to take their telephone numbers with them and do business on the road via laptop computer or handheld device.

Companies investing in new upgrades are buying VoIP, and if they’re not, then they’re wasting money, said Stuart Palermo, account manager with Lafayette-based Global Data Systems, which has more than 50 VoIP customers, including the city of New Orleans. VoIP has become the de facto or the standard. If you don’t invest in it when you upgrade, it’s like buying a phone without the caller ID application.

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