Risk Management Alternatives, Inc. Announces Additional Call Center Positions in Columbus, OH and Las Vegas

DULUTH, GA ? Risk Management Alternatives, Inc. (RMA), a leading provider of accounts receivable management and call-center services, today announced that it is adding 60 call-center jobs in Las Vegas, Nevada and 30 positions in its Gahanna (Columbus), Ohio branch.

According to Tim Bauer, Executive Vice President of Business Development for RMA, the Las Vegas and Columbus branch locations were chosen for expansion because of their past performance, access to highly educated workers and the capacity of those offices to quickly expand. ?We are pleased to be able to grow our Las Vegas and Columbus operations because of the positive experiences we continue to have in both locations,? Bauer said.

RMA has operated from its Columbus branch, currently staffed with approximately 120 call-center associates, since October 1996. RMA?s Las Vegas facility employs approximately 600 employees. The company has operated there since November 2000. The moves coincide with RMA?s imminent office closure in Phoenix where its lease is due to expire. Instead of renewing the lease, the company has elected to transition those client accounts to Columbus and Las Vegas, effective November 1. RMA has occupied the Phoenix facility since 1995.

?Our clients continue to demand strong performance and competitive pricing from us. Our company philosophy has always been to consolidate operations whenever leases expire and we have excess capacity and operational experience elsewhere. Columbus and Las Vegas allow us to meet both ends of that expectation,? Bauer said. ?Unfortunately, this has an undesired impact on our Phoenix workforce, a group that has collectively performed well for us through the years.?

Bauer noted that outplacement services have been arranged for its approximately 90 employees in Phoenix.

About Risk Management Alternatives, Inc. (RMA)
Founded in 1996, Risk Management Alternatives, Inc. (RMA), is a leading provider of accounts receivable management ? including outsourcing, debt collection and portfolio services ? and call-center services. Its clients include many of the leading national credit-issuing organizations, government agencies and providers of financial services, healthcare, energy, telecommunications, and retail products and services. Headquartered in Duluth, Georgia, RMA employs approximately 5,000 professionals and operates strategically located facilities throughout the United States and international markets. For more information, visit www.rmainc.net.