IAT & ACT Announce CUBS Real-Time Integration

Information Access Technology (IAT) and Accurate Computer Technology (ACT) announce that they have partnered to create a Real-Time Integration (RTI) between CUBS Host Collection Software and IAT?s CT Center Predictive Dialing (PD) and Interactive Communication (IC) Systems.

ACT?s Real-Time Integration between CT Center and CUBS makes it possible for collectors to update accounts in real-time. They will know if recent action was taken on an account, because dialer results such as no-answers, busies and payment information, are sent back to the Host in real-time, as they occur.

One of the key features in the development of the RTI was the ability to integrate with CT Center?s IC module. It allows debtors to dial-in, query their account directly via the phone keypad and make payments by check or credit card completely unattended. This new capability provides CUBS and IAT clients with true 24/7 access.

With RTI for Predictive Dialing, if a called party asks a collector to call back later in the day, the collector doesn?t have to manually dial the follow-up call. RTI takes the call results the collectors enters, and adds them to the time list. RTI automatically checks to see if there are any timed accounts ready to be dialed.

Mike Sanchez, Dialer Supervisor for Bonneville Billing & Collections said, ?Since we’ve upgraded to CT Center [with CUBS Real-Time Integration], we have gone from just dialing new business to dialing our entire agency inventory without any increase in staff.?

ACT, founded in 1990, specializes in creating effective tools for the credit collection industry, specifically, ?We help the agents/collectors focus on collecting by taking away the mundane and tedious parts of their jobs through technology,? says Anil Patel, President and founder, ACT.

What would Patel advise CUBS users considering buying CT Center? ?Of all the predictive dialers I?ve seen, CT Center is the most efficient and flexible dialer. It provides the user with unlimited capabilities. Also, I haven?t seen any software products better than CUBS. It?s a well-designed, well-featured system.?

David Rudd, President and CEO of IAT said, ?With this new CUBS RTI, the collectors? productivity is going to explode!?

About Information Access Technology, Inc. (IAT)
Information Access Technology provides predictive dialing and interactive communications contacting solutions for the collection industry and related markets. Their products are installed in hundreds of organizations throughout the U.S., Canada and South Africa. Using their latest offering, CT Center®, predictive dialing and inbound/outbound interactive communications can operate simultaneously on a single Windows® platform. By developing innovative and reliable products and providing outstanding customer service and support, IAT helps customers become significantly more productive and profitable. Founded in 1986, IAT is a privately held company based in Salt Lake City, Utah. To learn more about IAT and CT Center, visit our website at www.iat-cti.com, send an email to info@iat-cti.com, or call 1-800-574-8801.