DirectoryNET announced today that its ID Plus Express® directory assistance data solution is now available as an integrated enhancement to CDS’s Tiger collections agency management system. ID Plus Express provides electronic contact data search capabilities via application software, the Internet or customized applications.
“Our partnership with CDS facilitates one of the collection industry’s few integrated, interactive search capabilities offering results in real time,” said Maria Taylor, president and chief operations officer, DirectoryNET. “The main value-add is process automation, which minimizes wait time and expedites skip tracing. Ultimately this translates into gains in productivity and ROI.”
“CDS is very focused on building partnerships that help our clients automate the collection process,” said Mark Bergmann, director of sales and marketing, CDS. “Our partnership with DirectoryNET gives our clients the ability to leverage industry leading research tools. We fully anticipate that the Tiger Collection Suite with integrated DirectoryNET data will become a profitable tool for our client base.”
CDS developed the software interface for the integrated solution, conforming to the existing DirectoryNET gateway. Additional integrated components are planned for future release, including full batch processing and search-by-social security number (search-by-SSN).