SYSPRO Introduces Second Generation Collection Solution for Manufacturers and Distributors

CHICAGO – SYSPRO, a leading producer of enterprise software for manufacturers and distributors, has announced numerous enhancements to its Collection solution for small-to-midrange manufacturers and distributors that are experiencing difficulties in collecting past due accounts.

According to SYSPRO USA President Joey Benadretti, “Many businesses do not have a collection department. They rely on the accounts receivable clerk who is already busy getting invoices out and keeping up with customer payments to also act as the collector. This is where the SYSPRO Collection Module can play a very important role in helping manufacturers and distributors collect past due funds that can often mean the difference between profits and losses.”

The SYSPRO Collection Module automates debt collection. It identifies overdue invoices, assigns (or reassigns) the invoices to designated collectors, monitors debt collection efforts and retains account collection history, tracking the number of times the account goes into the collection phase and number of days to pay. The software offers several levels of security to maintain the confidentiality of customer records.

The Collection Module has a screen for capturing Dun & Bradstreet (D&B) credit information and automatically creates monthly ageing reports for submission to D&B on each specific account for which D&B checks had been obtained. In addition to saving time, this capability appends the customer profile with information vital to sales feasibility.

The Collection Module is highly customizable, enabling a manufacturer or distributor to determine those levels at which automated collection efforts are to commence, such as minimum overdue balances, minimum number of days overdue and others. A key system feature is the ability to assign overdue invoices to collectors based on the customer, customer class, geographic area or branch.

Several codes can be assigned to give managers quick insight into collection efforts. These codes provide ready indication of collection difficulty and the final status of the collection effort. A variety of reports can also be generated to provide management insight into the status of collections.

The Collection Module offers summary screens for all assigned accounts, enabling collectors to review the daily workload and assign priorities. Drill-down and sort views provide additional details of each contact with the customer.

New features added to the newest generation of the SYSPRO Collection Module include: an array of new buttons that further automate processes and customization capabilities; new emailing facilities from within the module; additional search facilities; new finance charge options; and the ability to view a summary of all current collection activities.