United Recovery Systems Awarded 2005 Innovator Award by Interactive Intelligence

United Recovery Systems (URS) was awarded the 2005 Innovator Award by Interactive Intelligence at the 2005 Interactive Intelligence User Conference. The award was given due to the advanced use of the Customer Interaction Center (CIC) software package within URS call centers and enterprise.

URS continues to be a leading edge customer that pushes the CIC to its limits and beyond. The company was recognized specifically for several technological achievements which only represent a small portion of URS’s implementation of CIC. The use of a SIP based infra-structure (IP Telephony) to aid in disaster recovery as well as toll reduction was a key point in URS winning the award this year, along with some other advanced ideas.

In the predictive dialer world URS showed that they have the means to create one of the world’s most advanced dialer systems. URS also has shown the ability to create a system that unifies traditional telephony and data systems within a single interface, thus reducing the number of applications a user has to run.

United Recovery Systems overwhelmed the user Interactive Intelligence community with forward thinking ideas on how to innovate within a specific market by using the CIC.

About United Recovery Systems LP
United Recovery Systems LP has been in business since 1977. We are a Limited Partnership headquartered in Houston, Texas with offices in Tulsa, Oklahoma and Monterrey, Mexico. URS is a highly motivated collections company whose primary focus is to provide quality collection services to the creditor industry. United Recovery Systems is comprised of the most senior collection management personnel available in the industry today. We accomplish our goals through superior leadership, the use of technology and personnel resources.