Van Ru Opens First International Call Center

DES PLAINES, IL ? Van Ru Credit Corporation, one of the nation?s largest independent receivables management companies, today announced the opening of its first international call center. The new facility will accommodate up to 200 employees and is located in a modern office park outside San Jose, the capital of Costa Rica. The Costa Rican operation (wholly-owned by Van Ru International) will utilize state-of-the-art technology and provide Van Ru customers with the same solutions available in its U.S. centers, including first party customer care, delinquency prevention and cure programs as well as third party bad debt collection programs.

Remarked company President and CEO, Roger Rubin, ?We have looked at a lot of international alternatives, from purchasing existing call centers to partnering, in a number of different countries around the world. Ultimately we decided that a Van Ru-owned center was the best way we could get the quality control our customers demand. We chose Costa Rica because it offers the best balance of language skills, infrastructure, political stability, and cost ? plus it?s in a great time zone and you don?t have to travel half way around the world to get there.?

Van Ru?s Costa Rican call center joins a well-established network of call centers in the Chicago, Milwaukee, Phoenix, and Tampa metro areas. The Van Ru philosophy of combining a well trained, customer focused work force with state of the art technology has led to consistent organic growth over its fifty one (51) year history.

?Collections is all about execution and over the past decade Van Ru has done a great job of executing,? remarked Kaye W. McComas, Director of Recoveries at FACS Group, Inc. ?This expansion to Costa Rica is typical Van Ru: a well-thought out move that leverages their existing technology, infrastructure, and client base.?

About Van Ru Credit Corporation
Van Ru Credit Corporation is one of the nation?s largest independent receivables management companies, employing over 1,400 debt collection professionals in six North and Central American locations. The company has industry expertise in healthcare, government, education, financial services, retail, telecommunications and energy collections. More information about Van Ru is available by contacting Bill Morrissey, vice president of sales and marketing, at (800) 468-2678 Ext. 6609 or bmorrissey@vanru.com.