Sentinel Development Solutions (SDS) and ACCESS! Corporation today announce the formalization of their business partnership under a remarketing agreement. SDS, first to market with an Internet ASP core collections system, will now have the opportunity to directly market the ACCESS! predictive dialer. The dialer adds tremendous functionality to the already robust eCollections™ in-house turnkey solution.


Over the last decade, ACCESS! has successfully built a business on telephony capabilities positioning itself as a market share leader. With hundreds of installations and thousands of agent seats, ACCESS! continues to demonstrate its ability to deliver best of breed solutions with strong customer service.


?This alliance enables our in-house eCollections™ customers to dramatically increase the productivity of their collectors?, states Steve Tomson, SDS President. ?By seamlessly integrating the telephony and data base tools delivered in this combination, our customers should enjoy a wonderful return on their technology investment.?


Scott McCollum, ACCESS! Vice President of Sales & Marketing says ?ACCESS! is pleased to join forces with SDS. When two quality driven companies unite to create a truly integrated telephony/database product, it offers SDS customers a real-time call center solution that will allow for virtually unlimited growth while offering ease of use.?


The first installation under this alliance has taken place at PRM Financial Services in Addison, Texas. Carol Freeland, Senior Vice President of PRM, says, ?The blending of the ACCESS! predictive dialer with SDS?s eCollections has brought a new level of efficiency to our account representatives and a smoother management of our business on a day-to-day basis. The implementation of the product including integration of the software and staff training we received supports the claims by both partners of delivering outstanding customer support. SDS/ACCESS!/PRM?a superior alliance contributing to our bottom line.?


About Sentinel Development Solutions
SDS has locations in Texas and Iowa. It offers the eCollections™ and eCollectionsASP™ systems for the accounts receivable management market place. These systems operate under the Windows/Intel environment and are delivered either in-house as a turnkey solution or via the Internet through SDS?s hosted ASP.


For more information on Sentinel’s eCollections™ and eCollectionsASP™, please contact Steve Ruderman at (760) 4348-1741 or sruderman@kaulkin.com.


About ACCESS! Corporation
ACCESS! is located in Playa del Rey, California, and has been delivering full featured predictive dialing solutions to the collection industry since 1991. Utilizing our PC LAN architecture allows for flexible and robust solutions to over 400 sites. ACCESS! also offers inbound/outbound IVR, ACD Intelligent call routing, along with unattended messaging, and many more features.


Next Article: Debt Purchaser Asset Acceptance Going Public

Advertisement