Relyant Retail Reports Improved Results with TRIAD

Cape Town, South Africa ? Relyant Retail Limited, one of Africa?s largest furniture retail chains, has shown significant improvements in their collections environment after using Fair Isaac?s TRIAD solution.

TRIAD has become the global-standard account management solution for consumer credit grantors as it provides sophisticated risk management functionality in the collections and marketing communications environments.

During the year, TRIAD contributed to the improved efficiencies in the Group?s collections processes and marketing strategies. TRIAD has empowered Relyant to make strategic decisions on marketing, credit facilities and collections on a one to one customer basis and the Group has successfully started a programme of cross-marketing to previous customers on their database.

Len Waldeck, Group Credit Director at Relyant Retail Limited states, ?We have been very impressed with the TRIAD strategy solution. This solution has helped us define our marketing strategies, collections and credit policies and this can be seen in our financial results. Through PIC Solutions expertise and the TRIAD solution, our organisation has made effective credit decisions.?

Dave Lewis, Director of Consulting Solutions adds, ?We are glad to see Relyant?s improved performance as a result of this leading edge technology. The TRIAD solution has shown impressive results for all credit organisations as they improve strategies and credit policies. Our risk management consulting team has worked closely with Relyant to ensure that their investment in this leading-edge solution has been maximised.?