Ryder Realizes Significant Credit and Collections Process Improvements

DEDHAM, MA — On the heels of delivering significant credit and collections process improvements and an estimated future increase of $6 million in annual revenues to its blue-chip transportation customer, eCredit.com today announced an expanded contract with Ryder System, Inc. (NYSE: R), a $4.7 billion leader in transportation and logistics management solutions worldwide. A longstanding eCredit customer, Ryder will deploy nFusion^SM), the company’s next-generation, Web-based credit-processing suite of applications, to further streamline its credit lifecycle management processes.

In September 2000, Ryder first implemented the eCredit InstantDecision^SM solution to automate credit risk assessments, providing real-time risk ratings at the point-of-sale for its commercial truck-leasing customers. Ryder later implemented eCredit RapidCollect^SM) in January 2002 to streamline and manage back-end collections processes. This further helped to improve cash flow and lower days revenue outstanding (DRO) throughout Ryder’s commercial truck leasing and global integrated logistics businesses.

“Since deploying the eCredit solutions, Ryder has reduced the risk level of its customer portfolio by 5 percent while using risk pricing to potentially increase revenues by approximately $6 million annually,” said Douglas Hansen, Director of Receivables Management for Ryder. “In addition, our DRO has dropped and we are experiencing the lowest write-off volume in six years. We believe this is happening because we are addressing both aspects of the credit lifecycle: the upfront risk assessment of our customers and prospects, which drives an improvement in the quality of the portfolio, and the operational effectiveness of our collectors, which improves cash flow and drives quicker action on high risk accounts.”

nFusion combines the field-tested capabilities of InstantDecision for real-time risk scoring or credit line assignments, with in-depth analysis capabilities that ensure a company’s most important credit decisions are based on the most complete information available. This powerful fusion of customer- proven applications ensures that nFusion handles all credit requests efficiently and consistently, from lower value transactions that can be fully automated, to high-value credit applications that require thorough risk and portfolio analysis.

“With the added analysis components found in nFusion, we anticipate even more ROI success for Ryder,” stated Deepak Verma, CEO of eCredit. “By automating the more standard credit decisions, analysts will have more time to concentrate on the higher-value customer transactions. Combined with the inherent technology efficiencies provided by the ASP model, Ryder is making a clear statement to its customers and other constituencies about using technology to focus on its core business and to deliver greater shareholder value.”

About Ryder System, Inc.
Ryder is a Fortune 500 company providing leading-edge logistics, supply chain and transportation management solutions worldwide. Ryder’s stock is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. For more information about Ryder System, Inc., visit www.ryder.com.

Note: Certain statements and information included in this presentation are “forward-looking statements” under the Federal Private Securities Litigation Reform Act of 1995. Accordingly, we advise that these forward-looking statements be evaluated with consideration given to the many uncertainties inherent in our business that could cause actual results and events to differ materially from those in the forward-looking statements. Important factors that could cause such differences include, among others, the competitive pricing environment applicable to the Company’s businesses, customer retention levels, changes in customers’ business environments, changes in market conditions affecting the sale of used vehicles, adverse changes in debt ratings, changes in accounting assumptions, greater than expected expenses associated with the Company’s activities and changes in general economic conditions.

About eCredit.com
Since 1993, eCredit.com has delivered credit risk management and collections software and services to Fortune 1000 companies and financial institutions. The Company improves credit decision-making practices to deliver process efficiencies, optimized risk management, reduced operating costs, and increased revenues. Included among the Company’s customers are ChevronTexaco, Cisco, CIT Group, Panasonic, and Ryder System, Inc. eCredit, headquartered in Dedham, Massachusetts, is an Internet Capital Group (Nasdaq: ICGE) partner company. For additional information, visit eCredit on the Web at www.ecredit.com.