DALLAS, TX – ACS (NYSE: ACS), a premier provider of business process and information technology outsourcing solutions, announced today that it has been awarded a six-year contract with the Missouri Office of State Court Administrator (OSCA) to manage and improve operations of the Missouri Fine Collection Center (FCC) and to assist Missouri State courts with debt collection. The contract has up to five additional extension years.
In this first-of-its-kind business processing outsourcing agreement, ACS and the Office of State Court Administrator will form a public-private partnership structured as a pay-for-performance contract with no up-front investment by the State. Unlike typical back-end collection companies that focus primarily on delinquent accounts, ACS will manage all phases and aspects of violations enforcement through the FCC, providing a broad range of services, including data entry, imaging, telephone and Web-based payment services, payment collection and processing, and integration with Missouri’s Statewide court case management system.
“Missouri State courts have a history of innovation. We are pleased to form this public-private partnership that will enable us to improve the already successful operations of the FCC,” said Michael L. Buenger, State Courts Administrator. “We believe the addition of ACS’ best practices and technology enhancements will enable the FCC to provide more convenient service options to the public, promote increased compliance with monetary sanctions imposed by courts, and better serve more Missouri counties as they opt into the program. Moreover, this public-private partnership will enable us to leverage ACS’ national expertise and experience in ways that we could not do on our own in this difficult budget environment.”
ACS’ goal is to assist the Missouri State court system by significantly enhancing the rate of compliance with court ordered fees and fines, and to improve overall service levels through systemic technology and process improvements. ACS also will facilitate communication activities to promote the services of the FCC to non-participating courts and to educate the public about the purpose and value of the program.
“We expect to have a significant impact on FCC operations,” said John Brophy, Group President of ACS State and Local Solutions. “Historically, our clients have averaged a 33 to 100 percent increase in revenue in the first years of operations. We look forward to providing the same level of service to Missouri.”
Created by the Missouri Judiciary in 1997 to help centralize enforcement of court-imposed fees associated with traffic, conservation, and watercraft violations, the FCC became operational in 1999 and currently serves 65 of the State’s 114 counties. That number is expected to grow as process improvements are realized.
ACS’ justice practice offers a broad range of integrated technology solutions and services that help clients manage and share data, streamline operations, and increase revenue. More than 800 courts around the world have selected ACS justice solutions, including the U.S. Federal Courts, eight statewide systems, three U.S. territories, and six nations. OSCA currently utilizes both the ACS Justice Information System and the ACS Juror Management System as part of a centralized, statewide initiative known as the Missouri Court Automation Program.
ACS, a Fortune 500 company with more than 40,000 people supporting client operations in nearly 100 countries, provides business process and information technology outsourcing solutions to world-class commercial and government clients. The company’s Class A common stock trades on the New York Stock Exchange under the symbol “ACS”. ACS makes technology work. Visit ACS on the Internet at www.acs-inc.com.
The statements in this news release that do not directly relate to historical facts constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are subject to numerous risks and uncertainties, many of which are outside the Company’s control. As such, no assurance can be given that the actual events and results will not be materially different than the anticipated results described in the forward-looking statements. Factors could cause actual results to differ materially from such forward-looking statements. For a description of these factors, see the Company’s prior filings with the Securities and Exchange Commission, including the most recent Form 10-K. ACS disclaims any intention or obligation to revise any forward-looking statements, whether as a result of new information, future event, or otherwise.