SAN DIEGO – ClearBalance by CSI Financial Services (CSI), the healthcare industry’s leader in providing patient-friendly bank loans, today announced its partnership with Utah-based San Juan Hospital. ClearBalance’s patient-friendly, interest free loans will be immediately made available to patients of San Juan Hospital.
The ClearBalance program brings “peace of mind” to patients by providing them the ability to retire out-of-pocket medical expenses with affordable monthly payments, thereby helping patients avoid the collections process and maintain their credit.
“Our partnership with San Juan Hospital demonstrates the facility’s concern for not only the physical well-being of their patients, but also their financial well-being,” said Mitch Patridge, Chief Executive Officer, ClearBalance by CSI. “Our program offers tremendous benefits for patients who want to pay their bill, but need a little extra time.
“Moreover, as a 25-bed, critical access hospital, the ClearBalance program will help reduce San Juan’s bad debt and, importantly, accelerate their cash flow to help improve the overall performance of their revenue cycle,” Patridge added.
“The ClearBalance program allows us to continue our mission to do what’s best for the patient. This program enables us to offer financial assistance to more patients, which not only has a positive impact on patient satisfaction, but also to San Juan Hospital’s commitment to create a culture of service excellence,” said Phil Lowe, Chief Executive Officer, San Juan Hospital.
Patridge explained that ClearBalance’s interest free loan program is supported by the company’s best-in-class customer service center that has been designed to meet the needs of its healthcare clients and their patients. CSI’s San Diego-based customer service center has generated a 99% satisfaction rating, underscoring the company’s commitment to treat each patient with dignity and respect.
About ClearBalance by CSI Financial Services
ClearBalance by CSI Financial Services is the premier provider of patient-friendly loan programs. Since 1992, CSI has funded more than $500 million in patient loans, enabling hundreds of thousands of patients to easily and affordably repay their healthcare obligations. CSI maintains its corporate office in San Diego, Calif., with regional sales offices throughout the United States. For more information, visit www.clearbalance.org.
About San Juan Hospital
San Juan Health Services includes San Juan Hospital, a 25-bed critical access hospital that provides full service care, acute and outpatient services with professional dedicated providers and staff, San Juan Clinic, Blanding Clinic, and Spanish Valley Clinic. San Juan Hospital has received the Solucient Top 100 Hospitals award two consecutive years and is Careline designated by ACR as a Breast Imaging Center of Excellence.