HomeChoice Selects PIC Solutions for Performance Management Solution

Cape Town, South Africa ? PIC Solutions has been selected by HomeChoice, a leading mail order catalogue company, to implement the Qnique Performance Management Solution in their collections department.

HomeChoice is the largest home shopping group in South Africa and is involved in the direct marketing of an exclusive range of products both on a credit and a cash basis, through the use of catalogues.

Qnique from Key Performances Technologies, is a fully customisable performance management solution that can overcome the many difficulties that organisations experience with performance management. Performance management is fast becoming recognised as a valuable management tool through which organisations can raise the performance levels of their employees.

Brian Bothma, Operations Director at HomeChoice comments that, ?The changing lifestyle of the South African mass consumer market is creating an increase in demand for our household products. To keep up with this trend we need to ensure effective performance management and strategies within our organisation. Qnique is designed to enhance the performance levels of personnel in the collections environment. Through this performance management tool we can implement effective performance measurements and ongoing training to motivate our personnel and develop their skills.?

Stephen Leonard, Managing Director of PIC Solutions adds, ?We are delighted to expand our relationship with HomeChoice through this effective performance management solution. Qnique measures critical qualitative and quantitative key drivers and provides training in a single solution. This will ensure that HomeChoice can maximise their investment in training, their new collections system and also increase the effectiveness of their new collections strategy.?

About PIC Solutions
PIC Solutions (www.picsolutions.com) provides customer management solutions to a wide range of blue-chip organisations. We are experts in the fields of credit, risk and marketing and have an established track record of success powered by solutions. Our ongoing commitment is to enable clients to optimise the credit life cycle of your business.