Austin Logistics Expands Global Growth via New Alliance with Chilean System Integrator, Sixbell

Austin, TX ? Austin Logistics Corporation, a leading provider of software and solutions with embedded analytics that predict customer value and behavior, announced today that it has formed a strategic alliance with Chilean system integrator Sixbell. Starting on November 18th, Sixbell added Austin Logistics? call center and collections management solutions to its product and service offerings in the Chilean marketplace.

For over 15 years Sixbell has been one of the major suppliers of technological development, customer relationship management, and software solutions for the telecommunications and contact center industries in Latin America?one of today?s fastest growing contact center markets. According to IDC studies, the Chilean marketplace is experiencing an annual growth rate of 12.53% in contact center applications and infrastructure.

Through its new arrangement with Austin Logistics, Sixbell will now offer its customers five of Austin Logistics? decision and strategy-support products and its custom analytics services. The products include: CallTech™, CallSelect™, Valeo™, OnQ™, and Vincio™. These products empower call centers to make more profitable account management decisions and implement individual customer-level treatment strategies in several critical areas including:

• Delinquent collections,
• Inbound call center treatment and routing,
• Multi-dialer campaign management and policy continuity, and
• The optimization of who to call and when to call them.

“On November 16, 2004, Sixbell hosted a Dialer Day event with over 60 Chilean attendees. The response from the attendees to the Austin Logistics solutions combined with Sixbell dialer knowledge and proven system integration experience proved to be a winning combination,” said, Rene Caracci, Managing Director of Sixbell Chile. “We introduced an early adopter program for the Austin Logistics solutions and we have received numerous organizations interested in joining this program over the next 60 days.”

?Sixbell complements and expands Austin Logistics? rapidly expanding global network of distributors and resellers,? says Lee E. Martin, Austin Logistics? Executive Vice President of Global Strategic Relationships. ?Today, more than ever before, companies around the world are seeking proven solutions to improve the management of customer interactions in their collections organizations and call centers. We are proud to have Sixbell as our partner to deliver our solutions to enterprising companies in the Chile marketplace.?

Austin Logistics? predictive analytics services and solutions enable customers to make high-volume, real-time, customer-specific decisions. Austin Logistics? products and services deliver results by aggregating disparate customer data, applying advanced modeling techniques, and embedding thee analytic models in solutions that easily integrate with companies? existing systems.

About Austin Logistics Incorporated
Austin Logistics is a leading provider of analytic software and solutions that predict customer value and behavior to drive more profit from every customer interaction. The company?s products and solutions enable its global client base to make proactive, profit-focused decisions that optimize actions in collections, risk/fraud, call center management, and customer loyalty applications. Since 1992, Austin Logistics has been trusted by many of the world?s largest financial services companies. The company?s products and solutions are also available to insurance and telecommunications operations worldwide. For more information, please visit www.austinlogistics.com.

About Austin Logistics Global Strategic Relationships
Austin Logistics? Global Strategic Relationship (GSR) program provides businesses worldwide with opportunities to enrich and empower their business solutions, products, and services by leveraging Austin Logistics? proven analytics and decision management software. Austin Logistics? partners are visionary companies with in-depth business domain and technology expertise in industries, including financial services, insurance, e-commerce, retail, and telecommunications. Austin Logistics also seeks alliance partners to extend its critical decision technologies into the healthcare, pharmaceutical, utility, government, and manufacturing industries. Austin Logistics is also seeking worldwide distributors for its proven collections and call center solutions. For more information, contact Lee E. Martin, Executive Vice President, GSR, at gsr@austinlogistics.com or visit www.austinlogistics.com and go to the Partner Section.

About Sixbell
Sixbell is a Chilean company that integrates voice and data technology. With 15 years experience in the development of value added solutions for the telecommunications industry, and with over 300 employees, Sixbell provides services to more than 25 million subscribers in 10 countries across Latin America. For more information, visit www.sixbell.com.