Premiere Global Services Launches Two Speech-Enabled Solutions to Help Businesses Increase Cash Flow

ATLANTA ? Premiere Global Services Inc. (NYSE: PGI), a leading global provider of communication technologies, today added two new speech-enabled solutions to its robust suite of voice services: an Automated Payment feature that enables businesses to accept credit card payments over the telephone, and an Interactive Survey features that speeds up the survey and data collection process ? all without live agent intervention. Through the addition of Premier Global?s two new outbound voice-recognition applications, today?s corporate leaders can drastically improve and simplify business communications ? with results reflected almost immediately on the balance sheet.

?Premiere Global Services is committed to developing superior, next-generation automated data management and delivery solutions that help our customers streamline their business processes and maintain a competitive edge,? said Lee Provow, President, Premiere Global Services. ?The Automated Payment and Interactive Survey solutions are two great additions that harness the power of our speech-enabled technology to help businesses save time and money.?

Automated Payment Solution Increases Cash Flow
Adding Premiere Global?s Automated Payment feature to applications such as past-due reminder calls helps businesses reduce days sales outstanding (DSO) by boosting payment rates and reducing costs associated with printing and mailing statements and past due notices. Premiere Global?s Automated Payment solution also can be used with collections calls as an optional feature of the company?s Collections Accelerator application. The solution works by initiating an outbound call to a recipient, who is informed that they could ?pay now? by credit card. The speech-enabled interface can be used to capture payments immediately, rather than requiring customers to call back to speak with an agent, mail a payment or pay online. The system accepts major credit cards and will soon be able to accept Check Cards and ACH payments.

Businesses of all types benefit from Premiere Global?s Automated Payment and Collections Accelerator solutions, including lenders, utilities, collections agencies and any business with a large number of installment or revolving accounts.

With Premiere Global?s Automated Payment feature, businesses will be able to:

• Accelerate payments and increase cash flow
• Provide proactive customer service with convenient reminders and immediate payment capture
• Reduce DSO and customer defaults
• Free live agents for more complicated tasks

Interactive Survey Solution Increases Response Rates
Premiere Global?s new Interactive Survey solution uses speech recognition technology to help businesses capture spoken responses without the need for live agents, thereby simplifying the data collection process. Interactive Survey also helps businesses collect more responses in less time — applicable for capturing customer/subscriber feedback, third-party research, political surveys and more. Businesses that leverage the power of Interactive Survey include call centers, utility companies, publishers, political campaigns, market research firms, associations, retail and more.

By adding Premiere Global?s Interactive Survey features to our powerful voice solutions, businesses will be able to:

• Significantly increase survey response rates
• Reduce interview times and data collection costs
• Eliminate interviewer errors

Visit Premiere Global Services and Message Technology Inc. (MTI), a leader in best-of-breed voice applications design, development and hosting, at MTI Booth # 305 at Speech-World 2005 in Dallas, May 24-26.

About Premiere Global Services
Premiere Global Services Inc., provides communication technologies that simplify business process. Customers use our services to automate and enhance a variety of business processes, including investor calls, receivables collections, Web-based continuing education, confirmations of securities trades and travel reservations, electronic statements and invoices, local-access international conferencing, document capture and automation, e-mail campaign marketing, mobile access and printing of documents, automated prescription renewals and other applications.