By Ken Magill, Direct Magazine
A shortage of skilled labor in India may result in a spike in identity theft at Indian call centers, technology research firm Gartner warned in a recent report.
The Indian government estimates the need for trained and qualified employees in call centers will reach 1 million by 2009 with an expected shortfall of 260,000 workers, according to Gartner.
For this complete story, please visit Indian Outsourcing May Hike ID Theft: Gartner.
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