Woolworths Celebrates Ten Years of TRIAD Success

Woolworths, one of Africa’s largest fashion retailers, is celebrating their 10th anniversary of implementing TRIADTM adaptive control system today.

Woolworths Financial Services is the financial services division of Woolworths, a major South African home, food and clothing retailer, with more than 200 stores countrywide. Woolworths Financial Services provides credit through their flagship private label Woolworths card that allows consumers to purchase Woolworths goods and services on credit.

TRIAD adaptive control system, from Fair Isaac Corporation, is the world’s leading account and customer management system and is used by more than 280 portfolios worldwide to make more than 44 billion account and customer decisions annually. The TRIAD system combines predictive analytics, decision-making software and expert strategy consulting to automate and improve credit and customer management decisions for lenders.

Woolworths, PIC Solutions and Fair Isaac personnel will commemorate this landmark event at a TRIAD Ten Years Anniversary Lunch in Cape Town.

Sam Ngumeni, Head of Woolworths Financial Services, comments, “Over the last ten years, TRIAD has proven to be a remarkable system ensuring tremendous growth and improvements in our credit environment. Strategic consultants from Fair Isaac and PIC Solutions have worked closely with our team to ensure we experienced the full benefits of the TRIAD system. Today’s lunch is for everyone who helped make TRIAD such a success. ”

Stephen Leonard, Managing Director of PIC Solutions, adds, “We are proud to be associated with the success of TRIAD at Woolworths and share their joy at the impressive results that they have experienced. This anniversary lunch commemorates this success and the hard work of the people involved from Woolworths, PIC Solutions and Fair Isaac and we look forward to sharing this momentous occasion with them.”