A Kaulkin Ginsberg Publication
DAKCS
07/29/2010

Collection Training Institute Opens Third Party Collection Training School in India

July 30, 2008
 

Collection industry veteran of 30 years, Michael Kolodin, and his partner Marty Halpern announce the opening of the only third party collection training turnkey solution in India.

Collection Training Institute, LLC’s (CTI) program includes over a dozen of the best practices and best in class collection industry strategic vendor partnerships. CTI has partnered with CSS Impact, Collection Solution Software, Inc., located in Woodland Hills, California as their collection software vendor of choice and EPP, Electronic Payment Providers, Inc., located in Phoenix, Arizona as their electronic payment provider of choice. Joining CSS Impact and EPP is Dial Connection, located in Berlin, N.J., as their predictive dialer company of choice and many others to be announced. All of CTI’s vendor partners are committing to training CTI’s students of the institute or call center agents worldwide.

CTI is being trained by the ACA International to bring professionalism and ethical standards to the Indian call center community.

CTI also produces a newsletter, which will be emailed to the both the United States and India starting in July 2008. Each strategic vendor partner specializes in a specific part of the collection industry and no two companies do the same thing. In the upcoming first-ever India Third Party Collection Conference in June 2009, the vendors on display will be limited to the pre-selected strategic vendor partners in the first year, and then opened up to all other collection industry vendors. Each vendor partner will have an editorial column in each of the monthly newsletters. This editorial content only coming from the top companies and top executives in the industry will very quickly set itself apart from most collection industry newsletters, which contain primarily industry news related articles.

CTI will also offer call center training and third party collection training for call centers and individuals in India wishing to change job markets. CTI will also offer consultation and evaluation for call centers and job placements for graduating students. CTI is also scheduling 5 to 6 India third party collection seminars in India over the next 12 months, the first of which is scheduled for late July 2008 to educate India’s call center owners, CFO’s CEO’s and Managing Directors to see what CTI has to offer the India call center community. CTI will also do debt purchasing and outsourcing accounts along with opening new call centers as well as bringing in additional call center processes not related to third party collections like customer service and lead generation campaigns to fully support our network of international call centers.

CTI currently has over a hundred call centers in India who have expressed an interest in joining CTI’s network of collection call centers and getting the third party collection turn key solution. CTI is also in discussions with groups from the Philippines, Hong Kong, Singapore, Mexico and Romania and now Israel to open call centers.

For additional information on Collection Training Institute d/b/a CTI Training Institute Pvt Ltd please contact Michael Kolodin at 386-446-9077 or visit www.creditandcollections.org.

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