All of the largest creditors have access to the same tools within their toolboxes to manage credit card debt collection: pre-chargeoff call centers, contingency agencies, legal networks, debt buyers, bankruptcy servicers, etc. However, we have seen that credit card companies are choosing between these tools in much different ways in attempts to fix their credit card collection issues.
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Some credit card companies have increased their sale of debt portfolios over the past six months to increase the pace at which receivables are converted into cash. This strategy is typically utilized only for the sale of certain buckets of debt. The decision to sell necessitates discontinued placements to a contingency network, so a card issuer must trade the longer-term cash flows of agency recoveries for the short-term proceeds of a sale.
With the rise of debt buying, many debt sellers have been challenged to generate expected returns on debt sales - in some cases, experiencing year over year price decreases of as much as 40 percent.
Download the FREE Top Two Successful Credit Card Collection Strategies Report now!
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Download the FREE Top Two Successful Credit Card Collection Strategies Report now!
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Some credit card issuers have developed detailed and multifaceted financial models to evaluate credit card debt collection options by the net present value of cash flows associated with those options. In this way, a credit card issuer's decision to bring cash forward in a debt sale can be modeled against the cash flows likely to be generated by its contingency network.
Credit card issuers with even the best internal analytics may lack the information to create an optimal debt collection strategy. Debt collection agencies vary in terms of competencies, performance, and business practices. Have you chosen the right partners?
Download the FREE Top Two Successful Credit Card Collection Strategies Report now!
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