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The federal government has increased its use of private collection agencies (PCAs) to perform delinquent debt collection and rehabilitation. In addition to the Internal Revenue Service’s use of PCAs in the collection of unpaid taxes, the Department of Education (ED) has continued to expand its use of PCAs for debt collection and rehabilitation of its portfolio of defaulted student loans. Given that Ed’s portfolio of defaulted student loans stands at over $40 billion, the need for private collection agency cooperation in servicing these loans will continue to grow.
In addition to describing these points in detail, this whitepaper also summarizes the current legislation related to the Higher Education Act in the 110th Congress.
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