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News Headlines
- AHA Seeks Changes to IRS Form Detailing Charity Care, Debt Collection Practices 3/19/10
- Accounts Receivables Management Industry Calls On Congress to Keep FTC As Exclusive Regulator 3/19/10
- ARM Leaders Discuss New Consumer Financial Protection Proposal 3/18/10
- Civil Suits Against ARM Companies Soar in 2009: U.S. Courts 3/17/10
- Portfolio Recovery Associates Expands Legal Services with Acquisition 3/16/10
- Dept. of ED Releases Performance Report for January 3/15/10
- Asset Acceptance Reports Loss for Q4 and Full Year 2009 on Impairments 3/11/10
- Debt Collection Agency to Bring 1,200 Jobs to Kansas 3/9/10
- Exploring Rising Complaints Against Debt Collectors 3/5/10
- Collection Agency Settles FTC Credit Reporting Charges for $1 million 3/4/10
- Experts Say New Credit Card Rules will Significantly Impact ARM Industry 3/3/10
- Rent-a-Center Settles Debt Collection Probe for Nearly $350,000 3/2/10
- Collection Law Firm Mann Bracken to Liquidate in Receivership 3/1/10
- FTC Reports Jump in Debt Collection Complaints 2/26/10
- Numbers from the ARM Industry’s First Virtual Trade Show 2/26/10
- Phony Health Insurance Plans on the Rise, Impacting Collections 2/25/10
- Credit Card ARM Inventory to Remain Strong as Charge Offs Spike 2/24/10
- SIF Strategies Differ Between Collection Agencies and Debt Buyers 2/23/10
- Bills Introduced in State Legislature Target Debt Buyers 2/22/10
- State AG Settles Charges Against Three Debt Collection Agencies for $404,000 2/19/10
- Fed Official Details Debt Buying Industry Situation at Trade Show 2/19/10
- Rising Strategic Mortgage Defaults Broadly Impacting Debt Collection Industry 2/18/10
- insideARM’s EXPO 3.0 Virtual Exhibition is Live Today 2/16/10
- Portfolio Recovery Fourth Quarter Net Income Up 17 Percent on Record Revenues 2/12/10
- Exhibitors Gearing Up as Curiosity Grows About Online ARM Expo 2/10/10
- Encore Capital Group Reports Big Fourth Quarter and Full Year 2009 2/9/10
- FTC Returns $1.6 Million to Consumers Scammed by Bogus Debt Collector 2/8/10
- Department of ED Releases First Performance Reports for New Collection Contract 2/5/10
- Proposed FCC Change to TCPA would Negatively Impact ARM Industry 2/4/10
- Court Decision Raises Questions About Collecting in Validation Period Under FDCPA 2/3/10
- ARM Industry Confidence Slips Due to Tempered Economic Expectations 2/2/10
- U.S. Government to Pay $7.4 million in Debt Collection Class Action Settlement 1/29/10
- California Debt Collection Agency Steps Up to Fight Obesity 1/29/10
- American Debtor Pool Undergoing Massive Demographic Shift 1/28/10
- Text Messaging As the Next Frontier in Collection Communication 1/27/10
- Politicians Still Arguing Over Debt Collection Regulation 1/26/10
- State Attorney General Goes After Capital One for Debt Collection and Re-Aging 1/25/10
- Appeals Court Rules For Collectors in FDCPA Class Action Case 1/22/10
- Derailed Health Care Reform Effort Will Not Mean Business as Usual for ARM Industry 1/21/10
- New ACA CEO Lays Out Agenda for ARM Industry 1/19/10
- State Issues Suspension Order to Debt Collector Mann Bracken 1/15/10
- Supreme Court Hears Oral Arguments in FDCPA Case 1/14/10
- FTC Asking for Detailed Portfolio Information from Debt Buyers 1/12/10
- Two State Attorneys General Take Action on Debt Collection Agencies 1/11/10
- Debt Collection Supervisors Settle FTC Charges 1/8/10
- ARM Leader Poised to Start New Chapter as Bankruptcy Court Judge 1/7/10
- FTC Orders Buyers of Consumer Debt to Submit Information for Study of Debt Purchasing Industry 1/6/10
- KGC Facilitates the Sale of O’Connor-Ravell Associates to Commercial Collection Corporation of New York 1/4/10
- Best Places to Work in Collections Winner Profile: Williams & Fudge 12/21/09
- Supreme Court Cases Could Have Significant Impact on ARM Industry 12/17/09
Analysis Headlines
- Valuation Trends in the ARM Industry
- ARM Industry Legislative Primer
- How Do Collection Industry Employees Feel About their Employers?
- M&A Activity in the Accounts Receivable Management Industry: Early Signs 2010 Will Be a Stronger Year
- The Fine Art of Interviewing - Getting Really, Really Specific
- Using Decision Analytics to Increase your Collections and Net Back.
- Understanding the Shift Toward Consumers in the ARM Legal Landscape
- Collecting During the Christmas Season
- Preparing for the Post-Recession Collections Environment
- Strategic Planning for 2010: Driving Sales Results
- The Secret Weapon in Attracting Quality Candidates: Better Job Ads
- What to Expect at EXPO 3.0; Getting The Most out of a Virtual Exposition
- Rebuilding America...One Credit Score at a Time
- Understanding Debtors in a New Technology Environment
- Creditors Are Shifting Strategy: Soon, Less will be More
- Does Your Online Advertising Pass the Stress Test? Eight Questions to Answer Before Your Next Campaign
- The Collections Quandary: Tripped by a Cell Phone No More
- Loan Modification and Delinquency Management Approaches that Build Loyalty
- SearchReceivables.com - A New Way to Find Suppliers
- Six-Sigma Methodologies Can be a Fit for ARM Firms
- Recovery Management: Best Practices for Managing Collection Agencies
- Making your First Impression Count with Consumers
- Consumer Credit At Risk On The Rise
- Interview: Louis Summe, Co-Founder and CEO of LiveVox
- Survival Tips to Weather the Economy for Bankcard/Credit Card Agencies
- Medical ARM Firms Feeling Pressure of a Sour Economy
- Banks Show Sliding Confidence on Collection Prospects, But Expect Rebound: Survey
- Data Causing Concern for Credit Card Market
- Managing Collection Processes in Uncertain Credit Markets
- Collection Agencies Shifting Strategies in Rough Economy: Survey
- $28 Million FTC Settlement with Bear Stearns/EMC Mortgage has Significant Impact on ARM Industry
- Healthcare Self-Pay Collection - Recover from Those Who Can Pay
- What is UR txt msg str@tegy?
- Improving Deceased Account Collections Performance Without Sacrificing Client Brands
- The Art of the Talk Off Can be Taught
- Kaulkin Ginsberg to Present the Best Places to Work in Credit and Collections
- Interview: John McNamara, Chief Marketing Officer at LiveVox
- Collections Management Requires a Plow Horse, Not a Show Horse
- Leveraging Technology: Automated Collections
- Consumer Gloominess Likely to Continue to Pressure Collections
- Survey Shows Tough Times But Rosier Outlook for Collectors
- Leveraging Analytics to Prioritize Collections Efforts and Increase Return on Investment
- The 5 E’s: A Creditor’s Guide to Managing Outside Collection Agencies
- A Customer in Bankruptcy
- Sales and Collection Departments Need to Work Together for Company Success
- Compliance Essential for Effective Accounts Receivable Management
- NCO’s OSI Purchase Helps More Than Just NCO in Government Markets
- Economy Creating a Challenging Collections Environment
- The Tangled Web of Google Health – Online Medical Records Could Change Healthcare Receivables Strategies
- Good Cop-Bad Cop and Other Techniques for Small Business Collectors
Research Headlines
- Kaulkin Report 7 Excerpt - Bankruptcy Reform
- Kaulkin Report 7 Excerpt - Investments in Technology Required for Improved Efficiency
- Kaulkin Report 7 Excerpt - More Household Income Used to Repay Debt
- Kaulkin Report 6th Edition - Convergence Pricing Outlook
- Kaulkin Report 6th Edition - Mergers & Acquisitions
- Healthcare ARM Report - Healthcare Sector of the ARM Industry
- Kaulkin Report 6th Edition - Legal Framework
- Kaulkin Report 6th Edition - Globalization Outlook
- Kaulkin Report 6th Edition - M&A Outlook
- Kaulkin Report 6th Edition - First Party Collections
- Kaulkin Report 6th Edition - Collection Law Firms
- Kaulkin Report 6th Edition - Debt Buying
- Kaulkin Report 6th Edition - Pricing Outlook
- Kaulkin Report 6th Edition - Contingency Collections
- Kaulkin Report 6th Edition - Offshoring
- Kaulkin Report 6th Edition - Technology Vendors
Press Releases
- Austin EMS Scores MSB Highest Based on Its Demonstrated Government Collection Experience 3/19/10
- Courts Today and Government Revenue Collection Association Team-Up to Improve Government Collections 3/19/10
- Apollo Health Street to Provide Accounts Receivable Management for St. Mary’s Health System of Evansville, Indiana 3/19/10
- TranDotCom Partnership Provides Debt Management Integration 3/18/10
- Lemberg & Associates Files Class Action Suit Against Predatory Debt Collection Practices 3/18/10
- Ontario Systems Announces Strategic Alliance with State Collection Service, Inc. 3/17/10
- Collection Agency Takes Pledge to End the “R-word” 3/17/10
- Esker Offers New Service for Delivery of Collection Documents 3/16/10
- LiveVox to Present at ACA’s Spring Forum 2010 3/16/10
- Jumpstart Coalition Honors ACA International Education Foundation Chair 3/16/10
- TEC Services Group Launches Analytics Division 3/15/10
- MSB Jumps In To Help Governments Reduce Costs 3/15/10
- Maxwell, Turner & Associates Expands Medical Collections Department 3/15/10
- Atlanta Debt Collection Law firm Receives Prestigous Recognition 3/12/10
- Dolphin Speakers Highlight Best Practices at SAP’s Financials 2010 3/12/10
- Executive Change: ACA International Announces New PR Director 3/11/10
- Aspect Positioned in the Leaders Quadrant for 2010 Magic Quadrant for Contact Center Infrastructure Worldwide 3/11/10
- Executive Change: Bill Barnshaw Named COO of MRS Associates 3/11/10
- IAT’s Hosted Services Provides Advanced Collection Services Unrestricted Access to Collection Success 3/10/10
- The National List of Attorneys Announces CreditorsRightsLawFirms.com 3/10/10
- Executive Change: Gary Moore Named Associate Partner at The Intelitech Group 3/10/10
- Executive Change:Gary D. Turner Joins Southwest Credit as Vice President of Sales 3/10/10
- Debt Resolve Announces Signing of Top 5 Global Bank Client 3/10/10
- RevQ Announces Webinar Series to Help Government Collectors Strengthen Revenue Recovery 3/10/10
- FDCPA, Other Consumer Rights Lawsuit Stats 3/10/10
- Executive Change: Squaretwo Financial Names Kim Bingham SVP, Human resources and Organizational Development 3/9/10
- Concuity Wins New Revenue Cycle Management Customer With ClearContracts 3/9/10
- LiveVox Enhances High Balance Contact Suite with Scheduled Callbacks 3/9/10
- NCO Group Announces Expansion of Its Healthcare Remittance Processing Service Solution 3/5/10
- The National List of Attorneys, Live at their EXPO 3.0 Booth in March 2010 3/5/10
- TASC Executive Director to Discuss Debt Settlement at Collections & Credit Risk Conference 3/5/10
- Executive Change: Scott DeWitt to ACT as Senior Division Manager 3/5/10
- TASC: Consumers Must be Vigilant When Assessing Credit Options 3/4/10
- Grimley Financial Corporation Celebrates 25 Years 3/3/10
- Persolvo Data Systems Enable a Single Debt Settlement Negotiator to Complete 404 Settlements in January 3/3/10
- New Edition: International Debt Collections Handbook! 3/3/10
- Research and Markets: An Essential Report on Credit Collections and Services 3/3/10
- Executive Change: SquareTwo Financial Names Rick Roth Chief Marketing Officer 3/2/10
- IAT Celebrates 24 Years of Dialing Technology Success 3/2/10
- USOBA to Speak at National Collections and Credit Risk Conference 3/2/10
- Executive Change: Portfolio Recovery Associates Names John Fain and John Fuller to Its Board of Directors 3/1/10
- TransUnion: National Auto Loan Delinquency Rates Remain Flat in Fourth Quarter 2009 3/1/10
- Consumer Sues Florida Debt Collector for $800, Receives $120,000 3/1/10
- Aktiv Kapital Maintains Profitability in Challenging Market 2/26/10
- Arctic Collect Launches Micro-Enterprise Collection Software 2/25/10
- Local, small business contributes to Haiti relief through the American Red Cross. 2/25/10
- Kinne, Leib, McNamara, and McNaughton Join collector mentor™ Editorial Board 2/25/10
- Executive Change: Brett Sivits Named Associate Partner at The Intelitech Group 2/24/10
- Executive Change: FAMS Announces Promotion of Belinda Martin to Director of Operations, U.S. Department of Education Division, Atlanta Operations Center 2/24/10
- FDCPA, Other Lawsuits Stats from WebRecon 2/24/10
