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News Headlines
- Large Collection Agency Job Expansion Announcements Becoming the Norm 10/12/09
- Workers Pick up the Tab for Rising Health Care Premiums in Employer-Sponsored Family Plans 9/17/09
- President's Focus Shifts Back to Financial Reform, Consumer Protection 9/16/09
- Collection Agency to Create 140 New Jobs in New York 9/8/09
- Kaulkin Advisors Discuss the ARM Industry and Ways Collection Agencies Can Survive the Recession 7/24/09
- ARM and BPO Work Driving Call Center Expansions 7/14/09
- Asset Acceptance to Create Hundreds of Jobs Under Agreement with Michigan 6/19/09
- New ARM-CRM Call Center to Provide 300 Jobs to Veterans and Others 5/12/09
- Best Places to Work in Collections Winner Profile: Financial Credit Network 4/13/09
- Asset Acceptance Eliminates Executive Position: VP of Strategy and Analysis 4/3/09
- Best Places to Work in Collections Winner Profile: National Patient Account Services 3/23/09
- Rough Economy Putting Collection Agencies in Difficult Position 3/3/09
- Best Places to Work in Collections Winner Profile: SoundBite Communications 2/26/09
- Asta Funding Reports 2008 Results; Announces Collection Call Center Closing 2/23/09
- ADP Report Shows Another Month of Large Job Losses 2/4/09
- ADP Report Shows Another Month of Large Job Losses 2/4/09
- Jobless Claims Are Still Rising, Matching 26-Year Highs 1/22/09
- Unemployment Rate Rises to 7.2 Percent in December 1/9/09
- NCO Cuts 175 Jobs at Canadian Call Center 12/17/08
- Buffalo Debt Collector Shuts Down in Difficult Economy 12/15/08
- Claims for Unemployment Benefits Reach a 26-Year High 12/11/08
- U.S. Lost 533,000 Jobs in November; Unemployment Rate 6.7% 12/5/08
- insideARM Announces 2008 Best Places to Work in Collections 12/4/08
- Citi to Shed 50,000 Jobs Through Asset Sales and Layoffs 11/18/08
- ED Collector Premiere Credit Adding 300 Jobs 11/13/08
- Unemployment Rate Skyrockets to 6.5%; 240,000 Jobs Lost in Oct 11/7/08
- Economy Loses 159,000 Jobs in September 10/3/08
- Collection Agency Named One of Top Employers in West Virginia 9/22/08
- Unemployment Rate Surges to 6.1 Percent in August 9/5/08
- Jobs Reports Indicate More People Out of Work 9/4/08
- GC Services Wins Employer of the Year Honors in West Virginia 8/27/08
- Indian Debt Collection Operations Growing for U.S. Clients 8/22/08
- Buffalo Debt Collector Could Create 700 New Jobs 8/14/08
- Unemployment Rate Jumps to 5.7 Percent, Four-Year High 8/1/08
- Fast Growing Collection Agency Opens New Call Center in Georgia 7/17/08
- Commuting Options Prompt Collection Agency Move 7/15/08
- Collection Agency Adding 200 Jobs at Alabama Call Center 7/14/08
- Economy Loses More Jobs than Expected in June 7/3/08
- ACA Study Shows Collection Agencies Recovered $40 Billion in 2007 6/26/08
- UK Mortgage Lender Hiring Debt Collectors Amid Massive Layoffs 6/19/08
- Missouri Collection Agency to Expand and Create Jobs 6/17/08
- HSBC Closing Credit Card Servicing Call Center, 240 Jobs Lost 6/16/08
- Obama Says Card Issuers Trick Consumers with Unfair Practices 6/12/08
- Big Card Issuers Look to Prepaid for New Market Growth 6/9/08
- Economic News Shows People Losing Homes and Jobs in Record Numbers 6/6/08
- Call Center Firms Add 15,503 Jobs in May 6/5/08
- NCO Group to Expand in Missouri on Best Buy Contract 5/13/08
- Indian ARM-BPO Firm to Create 800 Jobs in Ireland 5/5/08
- The Best Contact Centers have Top Training, Technology, and Analysis 4/11/08
- Cap One Credit Cards See Charge-Offs Drop Off 4/10/08
Analysis Headlines
- Tips for Managing Virtual Teams
- The Business Case for Engaged Employees
- Over $33 Billion in U.S. Consumer Credit at Risk of Default
- The Amount of Consumer Credit At Risk Jumps In February
- What Makes a Collection Agency a Best Place to Work?
- Keeping Score: Managing Success With a Collector Scorecard
- Job Searchers Turning the Tables – Interviewing Your Potential New Employer
- Six Steps to Retaining Your Best Employees
- The Attrition Condition in the ARM Industry
- Management Styles Directly Impact Employee Motivation
- Running Thin: The Search for Talented Collection Pros
- Effective Ways to Create and Motivate a Winning Team
- Incentivizing Effective Collections
- Off-Shoring – Friend or Foe?
- 6 Steps to Retaining Your Best Employees
- Vendor Management Jobs in High Demand
- Ask the Recruiter
- Getting On Track with Onboarding
- Book Of Business -- Fact or Fantasy?
- Resume Truth or Dare
- Collectors Need To Start With Their Own Budget
- 10 Job Search Mistakes to Avoid
- Maximizing the Productivity and Effectiveness of Collectors – Part 4
- Don't Be Afraid of Relocation Expenses with Out of Town Candidates
- Maximizing the Productivity and Effectiveness of Collectors – Part 3
- Finding the Right Recruiter and Making the Relationship Work for You
- Maximizing the Productivity and Effectiveness of Collectors – Part 2
- Four Tricks That Will Make Your Interview a Treat
- Maximizing Productivity and Effectiveness of Collectors – Part 1
- Contemplating a Job Offer?
- Writing the Right Resume
- Collectors: Where to Find Them and How to Keep Them
- I Hired Them...What Now?
- A Recruiting Firm's Reputation with Candidates is Very Important
- Is Your Resume on the Cutting Room Floor?
- How Compensation Affects Retention of Sales Professionals
- Expert Roundtable: Collector Training
- Is a Change Good?
- Crossing Over - When Operations Managers Leave a Creditor to Join an Agency
- Risk vs. Reward
- Accomplishments Talk When Evaluating Candidates
- Practiced Networking: Finding the Best Candidates (and Clients and Customers)
- Managing Collector Performance – Part 3
- The Search for Collection Sales People
Press Releases
- Governor Joe Manchin Dedicates New Customer Services Center for Mountaineer Gas and NCO in Charleston 10/22/09
- City of Rockford Welcomes FMS Investment Corp. at Official Branch Opening 10/15/09
- Mercantile Adjustment Bureau Opens Call Center in Florida 10/15/09
- Accounts Receivable Management Company Adding 600 New Employees 10/8/09
- ConServe Selects Buffalo Area for New Call Center 9/18/09
- Intrum Justitia Adjusts Operational Capacity in UK Collection Business 9/1/09
- Laid-Off Vet Finds ARM Industry at Atlantic City Job Fair 8/27/09
- Executive Change: ConServe Hires George M. Huyler as VP of Human Resources 8/20/09
- Pay Increase Budgets Decrease in 2009 for Banking and Financial Organizations 8/14/09
- iQor Continues Growth in Ohio; Doubles Employment in Less Than Two Years 8/12/09
- Anderson, Crenshaw & Associates Hosts Job Fair at Dallas Office 8/11/09
- Sun Belt Dominates First Half 2009 Foreclosure Rankings But Unemployment-Related Foreclosures may be Spreading 7/30/09
- New e-Book Helps Companies Achieve Higher Levels of Call Center Employee Engagement 7/30/09
- Linebarger Goggan Blair & Sampson Named Top Company for Women by PINK Magazine 7/28/09
- Air Pacific Outsources Telephone Reservations Services 6/22/09
- Bank Economists See Economy Returning to Growth, but with Elevated Unemployment 6/17/09
- Monster Meter Poll Reveals More Than 50 Percent of U.S. Workers Surveyed Will Have the Summer Off as Result of Unemployment 6/16/09
- Call Center Firm Prosperity America Attracts over 500 Applicants 6/11/09
- Workforce Incentive Programs: The Evidence & the Myths Revisited 6/1/09
- Intrum Justitia Proposes to Adjust Operational Capacity in UK Collection Business 5/29/09
- European ARM Firm Lindorff Makes Top-employers' List Among Economics Students 5/14/09
- Australian Employment Expectations Fall to Lowest Recorded Level 5/12/09
- Debt Collector ConServe to Add 150 Jobs on Department of Education Contract Win 5/11/09
- Executive Change: FAMS CFO Named First President of Atlanta Chapter of ACAUS 5/4/09
- Executive Change: Accounts Receivable Technologies Appoints Kim Massey as VP of Business Development 5/4/09
- Executive Change: Mike Cleveland to FAMS as Director of Operations, Portland Center 4/28/09
- Firstsource Solutions Among Top 3 global Recruiters at the ERE 2009 Recruiting Excellence Award 4/16/09
- Optio Solutions adds District Sales Manager Ray Stawiarski 4/15/09
- Executive Change: Jim Beutel Joins NHPN as Director of Business Development 4/9/09
- Executive Change: Levy & Associates Names Kris Velayudhan Attorney 4/7/09
- IXI Addresses Escalating Healthcare Receivables Crisis with Ability to Pay Solutions 4/2/09
- Brown & Joseph Announces Major Growth, Adding 30 Employees 3/20/09
- Economic Uncertainty has Profound Impact on Workplace 3/19/09
- The Conference Board Announces Executive Compensation Task Force 3/13/09
- TrueCredit.com Helps Americans Prepare for Potential Layoffs 3/11/09
- Montana Collection Agency Adding 40 Jobs; Bringing on New Executive 3/5/09
- TeleTech to Hire Approximately 1,000 Positions in El Paso this Week 1/27/09
- Executive Change: Mike Dobratz to FAMS as Director of Operations, ED Division, St. Louis Center 1/14/09
- The Conference Board Employment Trends Index Suggests the Economy Could Lose 2 Million More Jobs in 2009 1/12/09
- Fair Isaac Announces Additional Cost Reductions Under Ongoing Reengineering Program 1/8/09
- Caine & Weiner Expands Buffalo Operations 12/22/08
- Compdata Surveys Introduces Survey for Banking & Financial Organizations 11/20/08
- MRS Announces Further Expansion Plans 11/18/08
- Jobless Claims Jump to 493,000 on Hurricane Gustav: Dept of Labor 9/25/08
- West at Home Brings 300 New Jobs to Omaha Metro 8/29/08
- Zenta Establishes Operations In Manila, Philippines 8/6/08
- RMS Breaks 3,000 Employee Threshold with BPO Expansion 7/30/08
- PIC Solutions Doubles Dubai Office Size to Gear for Growth 7/16/08
- Debt Buyer LINK Financial Opens New Operational Site in Dublin 7/9/08
- LexisNexis Executive Authors Book on Background Screening Best Practices 5/13/08
