Interested in Banks/Credit Unions news and analysis?
Sign up today for our FREE newsletters and get them delivered to your inbox.
News Headlines
- Executive Change: ACA International Names Rozanne M. Andersen CEO 11/19/09
- State AG Sues 17 Internet Payday Lenders and Collection Agencies 11/18/09
- Former Debt Buyer Sentenced to Six Years in Prison for Fraud 11/17/09
- NCO Group Narrows Net Loss to $24 million in Third Quarter 11/16/09
- Settlements, Payment Arrangements Becoming the Norm in ARM Industry 11/13/09
- Banks and Health Care Debt Collectors Poised to Benefit from Rise in HSA Growth 11/12/09
- IRS Grants Tax Exempt Status to ARM Veterans Charity; NCO Group Enables Online Donations 11/11/09
- Debt Collection Agencies More Optimistic About Future 11/10/09
- ACA Defends Self-Regulatory Proposal for Debt Collection Industry 11/9/09
- Debt Purchasing Takes Center Stage at ACA International Fall Forum 11/6/09
- ACA International Board Halts Plans for Self Regulation in Collection Industry 11/5/09
- Collection Agency Settles Class-Action Lawsuit for $2.55 million 11/4/09
- State Launching Major Crackdown on Debt Collectors 11/3/09
- Senator Defends IRS Private Debt Collectors After GAO Report 11/2/09
- PSC Info Group Acquires Data Processing, Printing and Mailing Unit of North Shore Agency 10/30/09
- Portfolio Recovery’s Net Income Falls in Third Quarter 10/30/09
- Debt Buyer Encore Capital Reports Sensational Third Quarter Results 10/29/09
- FTC Joins Justice Department in Brief Regarding FDCPA Supreme Court Case 10/27/09
- ARM Earnings Reports All Over the Place; Sallie Mae Up, Intrum Flat, WAM Reorganizes 10/23/09
- Government Report Recommends Significant Changes to FDCPA 10/22/09
- CFPA Debated in Committee this Week; Experts Weigh In on ARM Impact 10/21/09
- Another Circuit Court Ruling Complicates Answering Machine Use in Debt Collection 10/20/09
- Credit and Debt Collection Firms’ Performance and Outlook Improving 10/19/09
- ARM Professionals Look For Cost Containment in Health Care Reform 10/16/09
- NY Attorney General Wins $200,000 Suit Against Debt Settlement Firm 10/16/09
- Federal Ruling Against Law Firm Sets New Precedent for Debt Collection Letters 10/14/09
- ACA Holds Successful Washington, D.C. Fly-In 10/13/09
- Large Collection Agency Job Expansion Announcements Becoming the Norm 10/12/09
- Restrictive Debt Collection Language in Reform Bill Targets Hospitals, Not Debt Collectors 10/9/09
- Credit Card Debt Evaporating in U.S.; Down 13 percent in August 10/8/09
- Barney Frank Moves to Push Credit Card Rules on Banks Early 10/7/09
- M&A Deal Activity in ARM Industry Down; Recovery Anticipated in 2010 10/6/09
- Feds Arrest Two in Buffalo for Debt Collection Scam 10/5/09
- Industry Index Ranks Top UK ARM Players 10/1/09
- insideARM.com Announces the Best Places to Work in Collections for 2009 9/30/09
- Pioneer and Premiere Credit Dominate ED Collection Contract in August 9/29/09
- California Association of Collectors Votes to Stand Pat on ACA Membership Ties 9/25/09
- Kaulkin Ginsberg and insideARM.com Announce First Virtual Exposition for the ARM Industry 9/24/09
- Chargeoffs a Key Driver in Declining Credit Card Balances 9/23/09
- Maryland Boots Major Debt Buyer from State Over Licensing 9/18/09
- Student Loan Bill Could Drastically Alter Education ARM Industry 9/17/09
- President's Focus Shifts Back to Financial Reform, Consumer Protection 9/16/09
- FTC Details Remaining Debt Collection Litigation and Arbitration Panels 9/15/09
- ARM Firms Leverage IVR Technology to Lower Costs 9/14/09
- Georgia Judge Rules Against State AG in Case Against Collection Law Firm 9/11/09
- Consumer Credit Contracts at Record Pace in July 9/9/09
- Collection Agency to Create 140 New Jobs in New York 9/8/09
- Survey Says Health Care Reform Still Popular as ARM Industry Examine Changes 9/3/09
- ARM Industry Discusses Collection Law Changes in North Carolina 9/2/09
- Ohio Attorney General Fires Warning Shot at Debt Collectors Over Complaints 9/1/09
Analysis Headlines
- Understanding Debtors in a New Technology Environment
- Creditors Are Shifting Strategy: Soon, Less will be More
- Does Your Online Advertising Pass the Stress Test? Eight Questions to Answer Before Your Next Campaign
- The Collections Quandary: Tripped by a Cell Phone No More
- Loan Modification and Delinquency Management Approaches that Build Loyalty
- SearchReceivables.com - A New Way to Find Suppliers
- Six-Sigma Methodologies Can be a Fit for ARM Firms
- Recovery Management: Best Practices for Managing Collection Agencies
- Making your First Impression Count with Consumers
- Consumer Credit At Risk On The Rise
- Interview: Louis Summe, Co-Founder and CEO of LiveVox
- Survival Tips to Weather the Economy for Bankcard/Credit Card Agencies
- Medical ARM Firms Feeling Pressure of a Sour Economy
- Banks Show Sliding Confidence on Collection Prospects, But Expect Rebound: Survey
- Data Causing Concern for Credit Card Market
- Managing Collection Processes in Uncertain Credit Markets
- Collection Agencies Shifting Strategies in Rough Economy: Survey
- $28 Million FTC Settlement with Bear Stearns/EMC Mortgage has Significant Impact on ARM Industry
- Healthcare Self-Pay Collection - Recover from Those Who Can Pay
- What is UR txt msg str@tegy?
- Improving Deceased Account Collections Performance Without Sacrificing Client Brands
- The Art of the Talk Off Can be Taught
- Kaulkin Ginsberg to Present the Best Places to Work in Credit and Collections
- Interview: John McNamara, Chief Marketing Officer at LiveVox
- Collections Management Requires a Plow Horse, Not a Show Horse
- Leveraging Technology: Automated Collections
- Consumer Gloominess Likely to Continue to Pressure Collections
- Survey Shows Tough Times But Rosier Outlook for Collectors
- Leveraging Analytics to Prioritize Collections Efforts and Increase Return on Investment
- The 5 E’s: A Creditor’s Guide to Managing Outside Collection Agencies
- A Customer in Bankruptcy
- Sales and Collection Departments Need to Work Together for Company Success
- Compliance Essential for Effective Accounts Receivable Management
- NCO’s OSI Purchase Helps More Than Just NCO in Government Markets
- Economy Creating a Challenging Collections Environment
- The Tangled Web of Google Health – Online Medical Records Could Change Healthcare Receivables Strategies
- Good Cop-Bad Cop and Other Techniques for Small Business Collectors
- Skittish Consumers Threaten the ARM Industry
- Student Loan Market Enticing but Competition is Fierce
- How to Maximize the Effectiveness of your Healthcare Collection Agency
- The State of the Industry: What is Next for ARM?
- Keeping Score: Managing Success With a Collector Scorecard
- State Healthcare Reform and the Collection Industry
- Success Factors in a Company Sale: Managing Client Introductions During Due Diligence
- The Future of Receivables Management
- 2007 M&A Activity ARM Industry Nears $1 billion
- Drilling Down on Consumer Bankruptcy
- What Really Makes Healthcare Collections Unique
- ARM Companies Dial-in on the Changing Telecommunications Industry
- Valuing Your Business: Clients Make all the Difference
Research Headlines
- Kaulkin Report 7 Excerpt - Bankruptcy Reform
- Kaulkin Report 7 Excerpt - Investments in Technology Required for Improved Efficiency
- Kaulkin Report 7 Excerpt - More Household Income Used to Repay Debt
- Kaulkin Report 6th Edition - Convergence Pricing Outlook
- Kaulkin Report 6th Edition - Mergers & Acquisitions
- Healthcare ARM Report - Healthcare Sector of the ARM Industry
- Kaulkin Report 6th Edition - Legal Framework
- Kaulkin Report 6th Edition - Globalization Outlook
- Kaulkin Report 6th Edition - M&A Outlook
- Kaulkin Report 6th Edition - First Party Collections
- Kaulkin Report 6th Edition - Collection Law Firms
- Kaulkin Report 6th Edition - Debt Buying
- Kaulkin Report 6th Edition - Pricing Outlook
- Kaulkin Report 6th Edition - Contingency Collections
- Kaulkin Report 6th Edition - Offshoring
- Kaulkin Report 6th Edition - Technology Vendors
Press Releases
- Reliance Field Services Completes SAS 70 Certification 11/20/09
- Executive Change: Collections Heavy Weight Joins Impact Data's Board of Directors 11/20/09
- RMI Consulting LLC is admitted into the IACC 11/19/09
- Bureau of Collection Recovery Completes SAS 70 Type II Audit 11/19/09
- Collection Training Institute, LLC powered by CSS Impact 11/18/09
- LEIB Solutions Partners with Jaws Youth Fund to Collect Toys for Deserving Youth During the Holiday Season 11/17/09
- CollectCorp Will Make ED Collectors Available for Other PCAs 11/17/09
- Atradius Collection Signs a Partnership Agreement With China's FinancePro 11/17/09
- NCO Group Joins LiveVox in Webinar to Discuss Quick Connect 11/16/09
- TransUnion Enhances Express Portfolio Review Solution with New Scores and Credit Attributes 11/16/09
- Changes to New Brunswick Collections 11/16/09
- American Outsourcing Alternatives LLC Recognized As Approved Training Facility By US Dept. of Vets 11/13/09
- www.bharatbook.com included a new report on "Aktiv Kapital ASA - Financial Analysis Review" into its market report catalogue for reselling. 11/13/09
- Comtech Systems Partners with WebRecon to Protect Against Litigious Consumers 11/13/09
- Universal Data Services and Oxford Capital Recovery Announce Partnership 11/12/09
- Executive Change: Andrew Grace appointed as President of Business Development at FAST 11/10/09
- FDCPA and Other Consumer Rights Lawsuit Statistics 11/10/09
- Executive Change: Van Ru Appoints Vice President/CFO 11/9/09
- Resource Management Services, Inc. is Proud to Announce Joel Winston of the Federal Trade Commission As A Featured Speaker at the Collection and Recovery Solutions 2010 Conference 11/9/09
- PCI Group President Chris Kropac Jr. Receives the National Postal Customer Council Award for PCC Industry Member of the Year 11/9/09
- International Accounts Payable Professionals and ‘AP Now & Tomorrow’ Create Strategic Partnership 11/9/09
- Lowell Group Tops Charts in OC&C Credit Management and Debt Collection Index 11/6/09
- DANTOM Systems and Diversified Data Announce Strategic Alliance 11/5/09
- Collector's For Change Drawing in October 2009 11/5/09
- Bharatbook.com Included New Report On "Collections and Debt Management In UK Personal Lending" In Its Market Report 11/5/09
- Comtech Systems Partners with Service Exchange Network On Debt Collection Process Serving 11/4/09
- Executive Change: F.H. Cann & Associates Adds Walter Steele as COO 11/3/09
- ACA International: GAO Report Provides Further Proof of Need for PDC-IRS Partnership 11/3/09
- Asset Acceptance Reports Net Loss in Third Quarter 2009 11/3/09
- Introducing Affordable Accounts Receivable Service by Aditech Accounting Services 11/3/09
- Collection Agency Employees “Buy” Casual Dress; Donate Money to Charity 11/2/09
- Officers and Board Of Directors Elected at MDHBA Annual Conference 10/30/09
- CCAA Members' Business-to-Business Accounts Placed for Collections Continue to Rise 10/29/09
- Firstsource Reports Second Quarter Fiscal 2010 Revenues of USD 99.70 million 10/29/09
- MDHBA Offers Recognition At Annual Conference In California 10/28/09
- CapMan Public Market Fund Invests in Intrum Justitia AB 10/28/09
- Aktiv Kapital Reports Stable Q3 Performance in a Challenging Market 10/28/09
- ACA International Receives Award for "Ask Doctor Debt" PR Campaign 10/27/09
- StarTex Power reaching their goal of high customer satisfaction rates with the help of CT Impact Broadcast Messaging 10/27/09
- Collection Agency Still Touts Benefits of Flat-Fee System 10/27/09
- Interactive Data Launches Batch Service for FDCPA Case Listing Service 10/26/09
- Webrecon to Scrub Every Collection Database Industry-Wide for Free 10/26/09
- History of Consumer Complaints About Debt Collection Services 10/26/09
- TransUnion to Utilize the DataRose(R) EqualXchange Network (TM) 10/26/09
- TEC Services Group, Inc. and CR Software LLC Announce Strategic Partnership 10/22/09
- FDCPA and Other Consumer Rights Lawsuit Statistics, October 1-15, 2009 10/22/09
- ACA International Guide to State Collection Laws Now Available Online 10/21/09
- IARA Recognizes Triad Financial Executive with Special Achievement Award 10/21/09
- Apollo Launches FASTBATCH as Standard Feature of TrueCollect 10/20/09
- DataRose Announces The EqualXchange Network for Credit & Collections Industry 10/20/09
