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News Headlines

• Delinquent Consumer Debt Leading Cause for Security Clearance Denials 9/3/10
• Competition Hosed by insideARM.com Summer Photo Contest Winner 9/1/10
• Major Credit Card Issuers See Improvement in July 8/30/10
• Credit Card Charge-Off Rates Hit Record High in Q2 8/24/10
• Collection Agencies Maintain Growth Posture in Tough Economy 8/18/10
• Consumer Credit Card Debt Contraction Continued in June 8/10/10
• Credit Card Delinquencies and Charge-offs Dip in June 7/30/10
• Banks Forced to Repossess Homes Despite Collection Efforts 7/16/10
• ABA Issues Detailed Analysis of Financial Regulatory Reform Bill 7/14/10
• Credit Card Debt Falls for 20th Consecutive Month, Down 10.5% in May 7/9/10
• No Turnaround in Sight: Credit Card Debt Falls 12 percent in April 6/8/10
• FDIC Ramping Up Loan Sales as More Banks Fail 5/13/10
• $123 billion in 19 Months: Credit Card Debt's Amazing Plummet 5/11/10
• New Consumer Credit Default Index to Standardize Late Payment Data 5/5/10
• Financial Reform Blocked in Senate...For Now 4/27/10
• Fed to Begin Exhaustive Consumer Finance and Credit Survey 4/21/10
• Credit Card Debt Plummets in February After a Revised Gain in January 4/8/10
• Credit Card Late Payments Drop in Q4 Along with Other Loans 4/7/10
• ARM Leaders Discuss New Consumer Financial Protection Proposal 3/18/10
• CARD Act Could Negatively Impact Creditworthy Consumers’ Credit Scores 3/12/10
• Former Chase Exec Makes Debt Sales Allegations in Lawsuit 3/10/10
• FTC Reports Jump in Debt Collection Complaints 2/26/10
• Credit Card ARM Inventory to Remain Strong as Charge Offs Spike 2/24/10
• Obama Proposal for Small Business Lending Hits Opposition 2/4/10
• ARM Industry Confidence Slips Due to Tempered Economic Expectations 2/2/10
• Movement Underway to Shift Money from Large Banks to Community Banks 1/13/10
• U.S. Consumer Credit Declines at Record Pace in November 1/11/10
• Early Developments Could Keep Debt Markets Depressed in 2010 1/5/10
• The Fed’s Culpability in Financial Crisis – Washington Post 12/23/09
• ARM Group Moves Fight to Senate After House Approves Sweeping Regulatory Change 12/16/09
• Consumer Credit Contraction to Impact ARM Industry Over Time 12/11/09
• Executive Bio: William Price Columbus 12/3/09
• Bernanke Warns Against Removing Powers from Fed 12/1/09
• House Panel Approves Fed Audits, Carves Small Banks Out of Reform Fees 11/20/09
• Senate Gets Its Own Version of Financial Reform Bill 11/18/09
• Banks and Health Care Debt Collectors Poised to Benefit from Rise in HSA Growth 11/12/09
• Debt Collection Agencies More Optimistic About Future 11/10/09
• Another Big Loss for Consumer Credit Card Debt in September 11/9/09
• Banks Charging Off Debt at a Higher Rate than in Great Depression 10/28/09
• CFPA Debated in Committee this Week; Experts Weigh In on ARM Impact 10/21/09
• Barney Frank Moves to Push Credit Card Rules on Banks Early 10/7/09
• Bernanke Tries to Push an Unpopular TALF Program 10/1/09
• Executive Bio: Louis Treiger 9/24/09
• Chargeoffs a Key Driver in Declining Credit Card Balances 9/23/09
• FTC Slaps $1 million Fine on Internet Lender Over Collection and Loan Practices 9/22/09
• President's Focus Shifts Back to Financial Reform, Consumer Protection 9/16/09
• Executive Bio: Todd Kaus 9/8/09
• Consumer Credit Balances Shifting to Lower Quality Brackets 9/4/09
• Executive Bio: Darin B. Herring 8/28/09
• California AG Gets $1 million Judgment Against Lender Over Collection Practices 8/25/09

Analysis Headlines

• The Consumer Bankruptcy Landscape
  
• Creditors Are Shifting Strategy: Soon, Less will be More
  As a result of economic pressures, a shift in creditor strategy is taking place in the industry. This change in approach has the potential to reshape many collection agencies in the coming years -- in ways that are not at all obvious today.
• Getting Current on Pricing in the U.S. Credit Card Debt Purchasing Market
  Kaulkin Ginsberg has been tracking the changes in credit card portfolio prices and liquidation performance over the past year. Based on these trends, we have made some predictions for where prices will be heading in 2009.
• Recovery Management: Best Practices for Managing Collection Agencies
  Credit issuers and debt collection firms alike are facing extreme challenges today. Recovery managers need to maximize the effectiveness of their recovery strategy, and agencies need to work in close partnership with their clients in order to deliver results. With this in mind, we offer some best practices for recovery managers to consider when managing their recovery network.
• How the New Red Flag Rules Impact Your Business
  
• The Labor Market And The November Bankruptcy Risk Reading
  
• Banks Show Sliding Confidence on Collection Prospects, But Expect Rebound: Survey
  
• Data Causing Concern for Credit Card Market
  
• Managing Collection Processes in Uncertain Credit Markets
  
• Q3 Ends with Moderating Consumer Sentiment, but Confidence Hit by October Plunge
  
• The Cost of Dirty Data to Accounts Receivable Managers
  
• Cost of Living, Not Debt, is the Biggest Issue Facing Young Adults
  
• Minimize Losses or Maximize Profits?
  
• Improving Deceased Account Collections Performance Without Sacrificing Client Brands
  
• Understanding Hispanic Culture and Credit
  
• Consumers are Continuing to Spend But Not Contribute to Real Economic Growth
  
• ARM Companies Under Pressure as Q2 Ends with Persistent Consumer Pessimism
  
• Turning Around the Negative Trends in the Mortgage Industry
  
• Market Report: Seven Factors Influencing the Credit Card Market
  
• Kaulkin Ginsberg to Present the Best Places to Work in Credit and Collections
  
• Leveraging Technology: Automated Collections
  
• Credit Card Delinquencies Drop As Charge-Offs Continue to Rise
  
• Financial Services Creditor Survey Underscores Anxiety about Current Economic Conditions
  
• Consumer Gloominess Likely to Continue to Pressure Collections
  Tightened budgets and a heightened awareness of one’s financial burdens will inevitably produce a difficult recovery environment for collectors, but to what extent remains to be seen.
• Creditor Survey Underscores Anxiety about Current Economic Conditions
  
• The 5 E’s: A Creditor’s Guide to Managing Outside Collection Agencies
  As a creditor, how do you ensure that you hire and retain the best collection agencies available? Collection management pro Chris Coelho offers to-the-point advice for working with the right agency.
• Credit Card Spending Growth Continues Unabated As Do Charge-Offs and Delinquencies
  Consumers will rely more on credit and have less cash to pay down debt as energy and food prices rise, impacting collections for both creditors and the accounts receivable management industry.
• A Customer in Bankruptcy
  Just because a customer files for bankruptcy, it doesn't mean that the company's account will be a total loss. To get paid on your debt, you have to take the appropriate steps, though.
• Spending Anxiety Pressures American Households
  
• Compliance Essential for Effective Accounts Receivable Management
  
• Getting Current on Pricing in the U.S. Credit Card Debt Purchasing Market
  The price of fresh paper has declined from 10 percent to 30 percent compared with last year while secondary paper has seen even larger price drops as credit card issuers watch their cardholders struggle to pay their bills.
• Skittish Consumers Threaten the ARM Industry
  Consumers and their skittish outlook on spending, and especially repayments, will begin to impact recovery rates on the collection agency level this year.
• Big Banks Seek Regional, Midsize Partners as Downturn Slams Profits
  With its first quarter acquisition of United Bancorporation of Wyoming Inc., Wells Fargo & Co. may be signaling a potential course that could unfold for the banking sector for 2008.
• A Growing Movement of PCI Compliance
  
• Seven Factors to Consider BEFORE Filing an Involuntary Bankruptcy Petition
  
• Sallie Mae’s Shift in Focus
  
• Private Student Loans Could Graduate into Major New Debt Market
  
• Person-to-Person Lending Set to Impact Credit Market
  
• Politicking Over Privacy
  
• Collections Capacity Optimization – Part 3
  
• Collections Capacity Optimization – Part 2
  
• Collections Capacity Optimization – Part 1
  
• Fraud Prevention Measures
  
• Drilling Down on Consumer Bankruptcy
  
• Sector-Specific Trends Impacting Credit Card ARM: Telecom
  Many credit sectors in the US are experiencing some special issues relating to accounts receivable. insideARM.com is exploring the impact these issues may have on the broadest ARM segment: credit cards.
• The Evolution of Smart Card Technology
  
• Sector-Specific Trends Impacting Credit Card ARM: Mortgage
  Many credit sectors in the US are experiencing some special issues relating to accounts receivable. insideARM.com is exploring the impact these issues may have on the broadest ARM segment: credit cards.
• The Importance of Alignment between Business and Systems Architecture in Internal Debt Collection
  
• Creditors Exercising Options for Receivables Management
  With so many choices of partners to help with accounts receivable management, how do creditors choose which company to go with? A basic understanding of the market is a good place to start.
• Non-Traditional Credit Scoring: Wot’s All This, Then?
  

Research Headlines

• Kaulkin Report 7 Excerpt - The Credit Card Industry: A Farewell to Cash 
• Kaulkin Report 6th Edition - First Party Collections 
• Kaulkin Report 6th Edition - The Credit Economy 

Press Releases

• MicroBilt and CL Verify to Merge; Announce New CEO and Investment 9/3/10
• Credit Card Delinquencies Continue to Fall in 2Q According to TransUnion 8/26/10
• CSI Financial Services Enters Into Co-Marketing Partnership with Cymetrix 8/19/10
• National Mortgage Data on Delinquencies Fall for Second Straight Quarter 8/18/10
• FTC Proposes Changes to Update and Improve Credit Reporting Notices 8/16/10
• Arkansas AG Files Lawsuit Against Online Payday Lender 8/13/10
• WAUSAU Financial Systems and Aite Group Uncover Receivables Processing Pain Points for Corporations 8/12/10
• CSI Financial Services to Provide San Diego-based HealthCare System with Patient-Friendly Loan Program 8/10/10
• Online Resources Posts Second Quarter 2010 Results 8/6/10
• Akcelerant Selects Ser Technology’s Proact Consult Solution to Assist Lenders With Business Intelligence Analytics 8/3/10
• Bank of America Announces New $100 Million Small Business Lending Program 7/29/10
• State AG Reaches Settlement with Payday Lenders; Agreement Nets $305,000 in Refunds 7/23/10
• China’s Top Credit Card Issuer Chooses Collection Management Tool from ALI Solutions 7/22/10
• New Citi Survey Finds 62% of Americans Believe the Economy Has Yet to Hit Bottom 7/22/10
• S&P/Experian Index Confirms Declining Trend of Default Rates 7/21/10
• EOS Group Enters Joint Venture for ARM Services in China 7/20/10
• 1.65 Million U.S. Properties Receive Foreclosure Filings in First Half of 2010 7/15/10
• Kaulkin Media Appoints Stephanie Eidelman President to Drive Change 7/8/10
• Bank Card Delinquencies Fall to Lowest Level in Eight Years: ABA 7/7/10
• FICO and PIC Solutions Expand Alliance to Bring Decision Management Solutions to South Africa and Middle East 7/2/10
• Fitch: Delinquencies Hit 17-Month Low for U.S. Credit Card ABS 7/1/10
• TransUnion Offers Two Options to Help Industry Meet Risk-Based Pricing Requirements 6/30/10
• ABA Disappointed by Changes to Interchange Amendment 6/22/10
• MicroBilt Corporation Releases Integra Information 2009 Private Industry Data 6/18/10
• Citi Sells Canadian MasterCard Business 6/15/10
• Noble Systems Responds to Proposed TCPA Changes 6/9/10
• FTRANS Closes $4 Million in Additional Funding 5/28/10
• National Auto Loan Delinquency Rates Fall More Than 18 Percent in Q1 5/26/10
• Commercial Risk Scores Up 1.8 percent Since Beginning of the Year: Experian 5/20/10
• D&B Announces Services for Customers to Better Predict Small Business Credit Risk 5/18/10
• Cortera Circles Recreates Century-Old Practice of "Credit Roundtables" Online 5/12/10
• ARM Industry Leader Coface Joins Alliance with DebtWatcher 5/11/10
• Pending Debt Settlement Regulation Driving Strong Growth for Persolvo Data Systems 5/6/10
• Alliance Funding Solutions Acquires Stearns Financial Services Accounts Receivable Finance Division 5/5/10
• S&P and Experian Team Up to Launch Consumer Credit Default Indices 5/4/10
• Fitch: U.S. Credit Card Delinquencies Fall to Six-Month Lows 5/3/10
• TSYS Signs Agreement with Alaska Option 4/29/10
• Accounts Receivable Professionals Expect a Better 2010, Want More Predictable Payment 4/28/10
• WAUSAU Financial Systems Announces 2010 Customer Achievement Award Winners 4/28/10
• Veda Advantage: Australian Consumer Credit Demand Down, Mortgages Down 15% 4/28/10
• Experian and Moody's Analytics to Bring Advanced Consumer Credit Loss-Forecasting and Stress-Testing Product to Market 4/27/10
• Obama Warns that Without Change the Financial Crisis will be Repeated 4/23/10
• Southwood Realty Company Implements CR Software’s State of the Art System 4/22/10
• SunGard Extends AvantGard Receivables With Collection Agency Portal 4/21/10
• ABA Letter Details Negative Impact of Financial Reform Bill on Community Banks 4/20/10
• Citigroup Reports First Quarter 2010 Net Income of $4.4 Billion 4/19/10
• Mass. AG Shuts Down Payday Lender; Halts Collection Activities 4/16/10
• Debt Settlement Industry Responds to Misinformation 4/15/10
• Akcelerant Jump Starts 2010 with 10 New Customers 4/14/10
• Executive Change: James G. Brakke Appointed CEO and Co-Chairman of Debt Resolve 4/12/10