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News Headlines

• Aspect Software Upgrades Agent Scheduling, Performance Metrics 10/24/07
• Aspect Outlines Call Center Collection Tips, Wins Award 10/5/07
• BPO Solutions Provider to Expand Aspect Unified IP Seats to 1,400 8/16/07
• Aspect Software Issues SIP Challenge to Contact Center Industry 7/25/07
• Aspect Software Customers to Present at Summit for Workforce Management Excellence 2/22/07
• Aspect Software Appoints First Tier One Channel Partner in China 1/4/07

Press Releases

• Aspect Delivers New IT–Ready Quality Management Capabilities 11/12/09
• Executive Change: Aspect Names New Executive Leadership to Drive Company’s Unified Communications Strategy 11/4/09
• Aspect Wins Nemertes PilotHouse Award as the Leading IP Contact Center Vendor in Customer Survey 11/3/09
• Aspect Honored on InformationWeek 500 for Its Global Unified Communications Rollout 10/6/09
• Aspect Announces New Release of PerformanceEdge eLearning Capability with Integration to Aspect Unified IP Platform Product 10/1/09
• Aspect Unified Communications Applications for the Contact Center Leverage VMware 9/30/09
• Aspect Hosts UC World Live Day to Bring Unified Communications Professionals Together 9/24/09
• Aspect Completes Internal Global Deployment of Microsoft Unified Communications Technology 9/22/09
• PELORUS Group Names Aspect as the Leader in the Global Workforce Management Market 9/15/09
• Aspect Leads North American Workforce Management Market According to Frost & Sullivan 9/1/09
• Aspect Receives Highest Reporting Score in Datamonitor Decision Matrix of Analytics Vendors 8/20/09
• Prime Teleconnect Selects Aspect’s Unified Communications Application to Offer Contact Center Services 7/24/09
• Executive Change: Aspect Appoints Mike Sheridan to Executive VP of Worldwide Sales 7/9/09
• Aspect Leads Global Outbound Contact Center Market - Datamonitor 7/8/09
• Aspect Strengthens Customer-Company Interactions with New Unified Communications Capabilities 6/30/09
• Aspect Chief Financial Officer Wins 2009 CFO of the Year Award 6/26/09
• Aspect Training Program Pilot Helps SIRIUS XM Radio Improve Sales, Performance and Customer Satisfaction 6/16/09
• Aspect Customer Wins 1to1 Customer Champion Honors 6/11/09
• Aspect Leads North American Outbound Market in Frost & Sullivan Report 5/28/09
• Aspect Continues Global Unified Communications Deployment with Successful Implementation in European Headquarters 5/20/09
• Aspect Customer Wins 2009 Workforce Management Professional of the Year Award 5/6/09
• Aspect Honored by CRM Magazine as Industry Leader 5/5/09
• Aspect Marks One-Year Anniversary of Global Strategic Alliance and Equity Investment With Microsoft 3/30/09
• Aspect Successfully Deploys Microsoft Office Communications Server 2007 R2 at Corporate Headquarters 3/4/09
• Aspect Ranked on Training Magazine’s 2009 Training Top 125 List 2/26/09
• Aspect Successfully Completes Microsoft UC Program 2/18/09
• PerformanceEdge Wins 2008 Product of the Year Award From Customer Interaction Solutions Magazine 2/12/09
• Aspect Supports Virtual Launch of Microsoft Office Communications Server 2007 Release 2 with Platinum Sponsorship 1/29/09
• Aspect Acquires Assets of Applied Information Management Limited 1/13/09
• Aspect Honored Twice by the Society for Technical Communication 1/7/09
• PerformanceEdge Announces General Availability of Aspect eWorkforce Management 12/19/08
• Aspect Announces General Availability of Aspect Unified IP 6.6 12/12/08
• Aspect Opens Customer Briefing Centers 12/11/08
• Aspect Placed in Leaders Quadrant for Contact Center Infrastructure, Worldwide 12/4/08
• Aspect Takes the Gold at 5th Annual Team Massachusetts Economic Impact Award Ceremony 11/26/08
• PerformanceEdge Offers Enhanced Workforce Management Capabilities 10/30/08
• Aspect Announces Strategic Partnership with Intech 10/29/08
• Aspect Announces Aspect Unified IP 6.6 with Expert Agent Capability 10/23/08
• Aspect Software Supports Industry Education and Collaboration at APAC-ACE 2008 10/9/08
• Aspect Unified IP Wins Miercom Rated Best Award for IP Contact Centers 10/2/08
• Executive Change: David Reibel to Aspect Software as SVP and General Counsel 9/19/08
• Aspect and Tellme Partner on Joint Contact Center Software Solution 9/16/08
• Peak5 Improves Overall Customer Satisfaction and Contact Center Productivity with PerformanceEdge 9/10/08
• Executive Change: Aspect Software Names Andy Bezaitis SVP of Corp Development 8/19/08
• Executive Change: Aspect Software Names Kevin Schwartz EVP of Global Professional Services 8/14/08
• Aspect Software Receives Frost & Sullivan North American Product Line Strategy Award 8/5/08
• PerformanceEdge Receives 2008 EMEA Contact Center Workforce Management Award 8/1/08
• PerformanceEdge from Aspect Software Offers Enhanced eLearning Capabilities 7/30/08
• Aspect Software Acquires BlueNote Networks 7/9/08
• Aspect Software Solution Gets High Marks for Hosted Contact Center Offering 6/19/08