The federal government is increasingly using private collection agencies (PCAs) to rehabilitate and collect delinquent debt. In addition to the Internal Revenue Service’s use of PCAs in the collection of unpaid taxes, the Department of Education (ED) has continued to expand its use of PCAs in the collection and rehabilitation of its portfolio of defaulted student loans. Given that Ed’s portfolio of defaulted student loans stands at over $40 billion, the need for private agency cooperation in servicing these loans will continue to grow.
For agencies large and small alike, several key points should be considered in your evaluation of whether or not participation in the ED contract will work for you:
In addition to describing these points in detail, this white paper also summarizes the current legislation related to the Higher Education Act in the 110th Congress.
The executive brief is available for free to our Preferred members. Preferred membership is also free. If you're not already a member, clicking the link below will give you the opportunity to register before sending you to the download page. (More about our memberships...)