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News Headlines

• Downturn, Consumer Mobility Builds Business for LiveVox 6/18/08
• Credit Control Leverages LiveVox’s VoIP to Grow 5/14/08
• Hospital Vendor Winnows Out Bad Debt with Calling Technology 2/12/08
• New On-Demand Dialer System Designed to Replace Hardware Needs 11/19/07
• LiveVox Announces New ARM Client 7/25/07
• Executive Change: Sudhir Kulkarni to Live Vox 4/17/07
• LiveVox Unveils Voice Portal 2.0 at Collection Conference 3/13/07
• LiveVox Awarded 2007 Collection Technology Excellence Award 1/26/07

Analysis Headlines

• Making your First Impression Count with Consumers
• Interview: Louis Summe, Co-Founder and CEO of LiveVox
• Interview: John McNamara, Chief Marketing Officer at LiveVox

Press Releases

• LiveVox to Present at ACA’s Spring Forum 2010 3/16/10
• LiveVox Enhances High Balance Contact Suite with Scheduled Callbacks 3/9/10
• LiveVox Confirms Data Security with SAS70 Audit 2/23/10
• LiveVox Launches Dynamic Preview with Real-Time Cellular ID 2/9/10
• LiveVox to Present at the Thomas Weisel Partners’ Technology & Telecom Conference 2010 2/3/10
• Frost & Sullivan Profiles LiveVox CEO for Hosted Technology Innovation 1/12/10
• LiveVox Debuts Time-Zone Curfews for Manual Dialing 1/5/10
• LiveVox Enhances State Dialing Compliance Suite 12/14/09
• LiveVox Call Recording Suite Upgraded to Record Manual Calls 10/7/09
• Account Receivable Technologies Selects Hosted Dialer for Added Flexibility and Productivity 9/16/09
• Protocol Recovery Service Enhances Agent Productivity by Going 100% to Hosted Dialing 9/3/09
• LiveVox Upgrades Compliance Suite with Enhanced Features to Monitor and Coach Agents 8/19/09
• LiveVox and Agility Join Forces to Provide Best in Class Business Continuity/Disaster Recovery for ARM Industry 8/5/09
• LiveVox Announces Agent@Ready to Reduce Abandoned Calls 7/27/09
• LiveVox Study Reveals Unattended Messaging is an Inefficient By-Product of Agency Dialer Line Starvation 7/9/09
• LiveVox Enhances Predictive Pacing Feature for Continued Optimization of Dialer Campaigns 6/24/09
• LiveVox Data Reveals Dialer Line Starvation Reduces Collection Agent Talk Time up to 50% 6/10/09
• LiveVox Unmasks Hidden Costs in Telecom Bills of Dialer Customers 5/27/09
• LiveVox Announces the Release of Integrated Payment Lines for Around-the-Clock Collections 5/6/09
• LiveVox CMO John McNamara to Discuss Approaches to Virtual Collections at the Government Revenue Collection Association Conference 4/23/09
• Receivables Management Firm Tracks Unattended ROI in Blended-Agent Environment with LiveVox SmartMessage 4/20/09
• LiveVox Delivers Prime Time Targeting to Maximize Agent Productivity 3/31/09
• LiveVox Launches Real Time Promise-to-Pay Tracking for Collectors 3/18/09
• LiveVox CMO John McNamara to Discuss Recession Survival Tips at the CFSA Annual Conference 3/6/09
• LiveVox Data Reveals Collection Agencies Need to Implement Right-Party Scripting to Avoid Wasting Labor Costs 2/25/09
• LiveVox Launches Skills-Based Routing to Drive the Best Accounts to the Right Agents 2/4/09
• LiveVox Launches SmartMessage to Revolutionize the Approach to Unattended Campaigns 1/7/09
• LiveVox Announces New Feature to Increase Skip Tracing Productivity 300% 12/23/08
• LiveVox Announces Analytic Tool for Collection Contact ROI 12/10/08
• LiveVox Announces 50% Increase in IT Capacity; Grows ARM Client Base 84% 11/10/08
• LiveVox CMO John McNamara Presents Keynote at ACA of Texas Convention 10/30/08
• Can You Cut Agents, IT, Telco, CapX and Protect Client Performance? 10/14/08
• LiveVox Provides Analytic Tool to Power Collections Productivity 9/30/08
• LiveVox VoIP Dialer Enhances Productivity for Credit and Collections Industry 9/18/08
• LiveVox Enhances VoIP Dialer to Address Collection Compliance Needs 9/10/08
• LiveVox Announces Use of Hosted VoIP Dialer Increased 350% in Second Quarter 8/6/08
• LiveVox Awarded Patent for Carrier-Grade Hosted VoIP Dialer Solution 7/16/08
• LiveVox Opens New Office in Atlanta 7/2/08
• LiveVox Records 400 Percent Increase in Minutes Used Over Past 12 Months 6/11/08
• LiveVox Foresees Traditional Dialers Becoming Obsolete 4/21/08