The Changing Face of Medical Receivables—and What It Means for Your Business
If you don't know the implications of Tenet Healthcare's move to provide revenue cycle and accounts receivable management services through its newly created subsidiary, Conifer Health Solutions, you should. Because this bold change in Tenet's business model could alter the medical accounts receivable management (ARM) industry in ways you may never have imagined.
Your industry is changing in other ways as well. The economic turmoil many companies experienced at the end of 2008 isn't going away—and will likely get worse before it gets better. And don't forget about the new political landscape, which will make forecasting the future of the healthcare industry and the ARM healthcare market even harder.
So how can you possibly predict what kind of impact these changes will have on your healthcare collections in 2009?
Find out where your industry is headed and what the experts say you can expect this year when you register to attend Kaulkin Ginsberg's latest Executive Conference Call, "The Changing Face of Medical Receivables—and What It Means for Your Business," on February 4, 2009.
Listen as our panel of experts from the healthcare provider, healthcare finance association and ARM industries provides insights into the latest healthcare ARM trends.
 Richard L. Clarke President and CEO, HFMA |
 Steve Mooney President, Conifer Revenue Cycle Solutions, a wholly owned subsidiary of Tenet Healthcare Corporation |
 David Nosacka COO Creighton University Medical Center (former Tenet and Triad CFO) |
 Joe Murgo Former CFO of Hospital Partners of America (current Conifer client) |
 Michael Klozotsky (moderator) Analyst, Kaulkin Ginsberg Company |
Gain an understanding of Tenet's creation of Conifer as a wholly-owned subsidiary and its implications for the healthcare and ARM industries from people in the know. Find out if a provider-owned subsidiary purchasing medical portfolios will change the competitive landscape for other healthcare debt buyers. Will hospitals need to develop revenue streams that don't include the delivery of medical services to remain financially viable, and how might those new business models affect ARM companies?
For one low price—only $249 per dial-in location—you and your entire team can take part in this fast-paced, insightful Conference Call. Just assemble your key team members in one room and you can all learn together. Best of all, you have the opportunity to ask your own questions and get advice that's tailored to your specific needs.
Here's just some of what you'll learn during this timely 75-minute conference:
- How the current economic downturn will affect healthcare collections and what you can do to minimize its impact
- New strategies to address healthcare providers' bad debt and their partnerships with healthcare collection agencies and debt buyers
- The reform and coverage mandates you can expect from the Obama administration and a Democratic-controlled Congress
- What re-imagining the revenue cycle could mean for hospitals' and healthcare ARM companies' bottom lines
- Why key performance indicators (KPI) are necessary to help resolve problems caused by inconsistent standards, and what the HFMA is doing to achieve uniformity
- Cash v. Yield (front-end focus on Point of Sale collections)
- Quality patient access and the impact on collections performance; it pays to remember that from the delivery of care to the collection of a past due balance, healthcare remains a patient-centered business
...and more!
Don't miss this opportunity to learn from some of the best minds in the industry. Reserve your "seat" today for the February 4th Conference Call, "The Changing Face of Medical Receivables—and What It Means for Your Business."
Panel Bios
Richard L. Clarke, DHA, FHFMA
President and CEO
Dr. Clarke is President and Chief Executive Officer of the Healthcare Financial Management Association (HFMA), Westchester, Illinois, a professional membership association with more than 35,000 members in 70 chapters who share an interest in the financial management of the delivery of healthcare services. He has held this position since June 1986.
From 1980 to 1986, Mr. Clarke held positions with Swedish Health Systems in Englewood, Colorado, including Senior Vice President of Finance and Chief Financial Officer. Prior to 1980, he was employed at hospitals in Florida.
He holds a bachelor's degree in Industrial Distribution from Bradley University, Peoria, Illinois (1970), a master's degree in Business Administration in management/finance from the University of Miami, Coral Gables, Florida (1972), and a Doctor of Health Administration (DHA) degree from the Medical University of South Carolina, Charleston, SC (2005).
Dr. Clarke attained Fellowship (FHFMA) in HFMA in 1983. He also was president of the Colorado Chapter of HFMA, served on the HFMA National Matrix, and was a member of HFMA's Principles and Practices Board.
Dr. Clarke currently is the Immediate Past Chair of the Accrediting Commission on Education in Health Administration (ACEHSA), having served in various capacities for that organization since 1997. He also is a former chairman, of AHA Financial Solutions, Inc. (a wholly owned subsidiary of the American Hospital Association). Additionally, he has served on the Federal Reserve Bank of Chicago's Seventh District Advisory Council. Dr. Clarke currently holds an adjunct faculty position in the Department of Health Systems Management at Rush University in Chicago.
Dr. Clarke has written numerous articles on healthcare finance and co-authored the books, The Crisis in Health Care: Costs, Choices and Strategies, published by Jossey-Bass in 1990, Capitalizing Medical Groups: Positioning Physicians for the Future, published jointly by HFMA and MGMA in 1998, and Beyond Managed Care: How Consumers and Technology are Changing the Future of Health Care, published by Jossey-Bass Inc. in 2000.
Stephen M. Mooney
President, Conifer Revenue Cycle Solutions
Stephen Mooney is president, Conifer Revenue Cycle Solutions, a wholly owned subsidiary of Tenet Healthcare Corporation.
In addition to running the newly launched Conifer Revenue Cycle Solutions business, Mooney, 42, is responsible for revenue cycle results for Tenet and oversees all of Tenet's revenue cycle activity starting at pre-registration through claim adjudication, including patient account management, government programs, eligibility, third-party and self-pay billing and collections, and the system's charge description master.
Mooney was named to his current position in November 2008, and has been with Tenet more than 18 years holding various leadership roles within Revenue Cycle Management.
Mooney was responsible for the company's business office consolidation project that was launched during the summer of 2003. The project has been a great success for the organization, generating significant cash-flow and reducing AR days by 30 percent. Since that time, several industry-leading initiatives have been developed including account segmentation, expanded centralization for Patient Access and Customer Experience Satisfaction.
He joined Tenet in September 1990 as an Internal Auditor of Syndicated Office Systems, a wholly owned subsidiary responsible for assisting the company's hospitals and other facilities with the management of patient accounts and other patient customer-service financial issues.
Prior to joining Tenet, Mooney worked for the Trump Organization as a Senior Auditor in Internal Audit from January 1989 to August 1990.
Mooney received his bachelor of arts degree from Stockton State College in New Jersey and his master's degree in business administration from Pepperdine University in California.
Joseph Murgo
Former CFO of Hospital Partners of America (current Conifer client)
Joseph L. Murgo recently left Hospital Partners of America due to HPA's Chapter 7 bankruptcy filing. He is currently engaged in independent consulting for multiple hospital systems via his own firm, Ingention, Inc.
Mr. Murgo joined Hospital Partners of America in the spring of 2003. Over his more than five year tenure, he served as the company's Executive Vice President, Chief Financial Officer, Chief Revenue Officer and Chief Managed Care Officer, helping build HPA to No. 3 on the INC 100 in 2007.
Mr. Murgo has 28 years of executive management experience in the payer, health care consulting and provider segments of the health care sector. Prior to joining HPA, Mr. Murgo served for five years as a practice leader for Ernst & Young LLP's Southeast managed care practice, where he led a variety of strategy, operational improvement, and IT transformation engagements for hospital and managed care payor clients. From the mid 80's to mid 90's, he served in a variety of President/General Manager roles for some of the nation's largest payors such as Maxicare, Aetna and CIGNA. In the early 1980's, Mr. Murgo served as the Chief Marketing Officer for a new venture-based company he helped start-up that introduced cosmetically tinted soft contact lenses into the U.S. marketplace. Mr. Murgo holds a B.S. from Georgetown University.
David Nosacka
COO, Creighton University Medical Center
David Nosacka is chief operating officer of Creighton University Medical Center.
Nosacka, the hospital's former CFO, started his career at Creighton University Medical Center in August 2007. He brings years of experience in healthcare executive roles that range from strategic planning and business development to compliance and finance.
David started his healthcare career in 1995 for a physician practice management company involved in practice valuations and back office functions. After spending several years working in various financial roles, he joined Tulane University Hospital and Clinic, a joint venture between Tulane University and HCA, as director of strategic planning while completing his Masters in Healthcare Administration. While with HCA, David completed their CFO/Controller development program. David has been Chief Financial Officer for facilities in Arizona, Texas, Ohio, and Nebraska.
In Nosacka's short time at Creighton University Medical Center, he has established an active role as a hospital leader. His dedication to operational cost management, program development workgroups with CUMC physicians and managers, and his rejuvenation of the hospital's IT strategic planning council combined with his financial and strategic background make him an excellent choice for Chief Operating Officer.
Nosacka earned a bachelors degree in general business from the University of New Orleans and a masters degree in Healthcare Administration from Tulane University Medical School. He is a fellow in the American College of Healthcare Executives and a member of the Healthcare Financial Management Association.
Michael Klozotsky - Moderator
Analyst, Kaulkin Ginsberg Company
Michael analyzes strategic receivables management issues for the ARM industry with a primary focus on the healthcare sector, including the bad debt concerns of hospital creditors and the relationships they forge with service providers in the ARM industry. In addition, Michael supports various types of M&A engagements and related advisory assignments, including sell-side and buy-side representations, for Kaulkin Ginsberg.
In addition to writing a blog on insideARM.com, his work at Kaulkin Ginsberg includes contributions to the 7th edition of The Kaulkin Report: The Future of Receivables Management, published in September 2007. Michael has also published a series of healthcare executive briefs, including Curses or Cures: State Regulations, Hospital Creditors, and the ARM Industry, and The Tangled Web of Google Health: Online Medical Records Could Change Medical Receivables Strategies.
Prior to joining Kaulkin Ginsberg, Michael served as a University of Illinois at Urbana-Champaign instructor in the Department of English and as a Communications Specialist in the Department of Accountancy. Michael has also conducted market research projects for KRC Research, a unit of Interpublic Group.
Michael holds a Master of Arts degree in English from the University of Illinois and a Bachelor of Arts degree in English Literature from the University of Evansville.