Free Report: Credit & Debt Collection Confidence Survey - 1st Quarter 2009

Download this Free Report and Learn:

• Surprising increases in confidence and performance among accounts receivable management firms and creditors
• How economic turbulence has heavily affected consumer confidence and debt recovery rates
• The difference between creditor-rated accounts receivable management firm peformance and ARM firm self-rating

Credit & Debt Collection Confidence Survey - 1st Quarter 2009

Key Data and Analysis of the Accounts Receivable Management Industry

The Kaulkin Ginsberg Credit & Debt Collection Confidence Survey – a quarterly survey of economic and business sentiment in the accounts receivable management industry – has continued to draw the attention of those within and outside the accounts receivable management (ARM) industry. Commencing in the second quarter of 2008, the 2,200+ respondents of the survey continue to provide a telling gauge of opinions within the industry, and a barometer of confidence among industry decision makers.

Accounts Receivable Management Firm Perception of Performance

Survey participants who identified themselves as collection agencies, debt buyers or collection law firms reported better average performance in both the target quarter and in the "current" quarter than in the survey for the fourth quarter of 2008.

Download Credit & Debt Collection Confidence Survey - 1st Quarter 2009

...and gain valuable insight on how accounts receivable firms' perception of performance changed in Q1:

• Why perception of performance for accounts receivable management firms shifted from Q1 to April
• When ARM firm performance was perceived to be at its highest point
• How current perception of performance and confidence levels among accounts receivable management firms matches up with cross-industry data

Collection Agency vs. Debt Buyer vs. Collection Law Firm Performance

Download Credit & Debt Collection Confidence Survey - 1st Quarter 2009

...and discover:

• Which accounts receivable management subgroup reported the highest average performance
• Why this subgroup was so successful among its accounts receivable management peers
• Projections for the confidence level among the highest rated ARM subgroup

Accounts Receivable Management Firms Reporting Account Placements

Download the Credit & Debt Collection Confidence Survey - 1st Quarter 2009 and learn:

• Why over 63% of ARM firms saw increases in account placements or debt portfolios for sale in Q1 2009
• Why there was an increase in delinquency and charge-off rates across a broad spectrum of credit products
• Why the Credit Card Performance Index is a viable tool for finding the available inventory of debt sales and outsourcing

Staffing Levels Among Accounts Receivable Management Firms

28.1 percent of accounts receivable management companies reported laying off workers in the first three months of 2009. When broken out to the ARM company subgroups, layoff numbers were quite different among company types in the industry (creditor and vendor responses also included).

Download Credit & Debt Collection Confidence Survey - 1st Quarter 2009

You'll learn why:

• The rise from predicted job cuts in Q4 2008 to Q1 2009 among ARM firms and creditors
• Rates for further expected job cuts among accounts receivable management firms and creditors
• Comparions of ARM firms and creditors to cross-vertical data for layoffs

Creditor Debt Recovery Performance

In an effort to mitigate risk due to economic weakness, creditors continued to modify their collection strategies during Q1 2009.

Download Credit & Debt Collection Confidence Survey - 1st Quarter 2009

You'll gain:

• Key data on creditor debt recovery rates
• Strategies creditors have utlized in an effort to better their recovery rates
• Why fewer creditors reported "weak" or "very weak" performance in their debt recovery rates for Q1 2009

Self-Reported ARM Firm Performance Versus Creditor-Reported Performance

Discover the differences between the way ARM firms viewed their own performance and what creditors saw in Q1 2009.

Download Credit & Debt Collection Confidence Survey - 1st Quarter 2009

You'll find key firsthand data on:

• Comprehensive creditor-scored ratings for external debt recovery firms
• Projected confidence ratings by creditors for future external debt recovery efforts
• How many creditors are outsourcing their debt recovery efforts