The ARM Confidence Index
Using data from the quarterly Credit and Debt Collection Industry Confidence Survey, insideARM has created the ARM Confidence Index, a snapshot of the current performance of accounts receivable management firms and the confidence industry leaders have for positive future performance.
The ARM Confidence Index is presented as a number from a low of 0 to a high of 100. A weighted formula calculates the Index number using the following responses from the Confidence Survey:
- Previous quarter’s average performance rating — ARM companies
- Current average performance rating — ARM companies
- Average performance expectation of ARM companies in six months
- Average performance expectation of ARM companies in twelve months
- Percentage of ARM companies reporting layoffs in the previous quarter
- Percentage of ARM companies expecting layoffs in the near term
- Percentage of ARM companies that expect their staffs to be larger in the near term
- Previous quarter’s average performance rating of internal collections — Creditors/banks
- Current average performance rating of internal collections — Creditors/banks
- Previous quarter’s average performance rating of external collections — Creditors/banks
- Current average performance rating of external collections — Creditors/banks
- Previous quarter’s average performance rating — Vendors to the ARM industry
- Current average performance rating — Vendors to the ARM industry
The ARM Confidence Index goes back to Fall 2008 (the period rating performance from the third quarter of 2008). insideARM’s Credit and Debt Collection Confidence Survey was started in the second quarter of 2008, in response to the upheaval in the financial markets occurring at the time.
Data From Previous Surveys
- Credit & Debt Collection Confidence Survey, Winter 2010
- Credit & Debt Collection Confidence Survey, Fall 2009
- Credit & Debt Collection Confidence Survey, Summer 2009
Previous Survey Reports
