Understanding Client Financial Control and Audit Expectations at NARCA in Boston

What do your clients really expect in terms of client accounting controls and operational practices? You collect their money, post and deposit the payments, and send the remittances, but it is still not enough. Public companies in today’s environment are under increased pressure, from both regulators and investors, to extend the oversight of their operations. It is critical to your success to meet and exceed these client expectations.

At the National Association of Retail Collection Attorneys' (NARCA) Spring conference in Boston, Chris Straiter (Resource Management Services, Inc.) and Jeremy Goff (Riddle & Wood, P.C.) will explore the basic client accounting shortfalls most often identified at collection attorney firms and discuss a number of solutions that can be applied to address them. The areas for review include mail and payment processing, client trust accounting and reconciliation, remittance process, exception tracking and controls, and client communication and documentati.

This NARCA session is scheduled for Friday, May 1, 2009 2:25 p.m. to 3:25 p.m.

Resource Management Service, Inc. is nationally recognized as a leader and innovator in the recovery management consulting industry. The firm focuses on supporting creditor's goals of increasing bottom-line profits and maximizing net returns, while developing world-class client-agency partnerships. Resource Management Services, Inc. also produces educational conferences (Collection and Recovery Solutions, and Debt Connection Symposium & Expo) and training workshops in Agency Auditing and Recovery Management Strategies and Techniques.

Riddle & Wood, P.C., is a Utah-based debt collection law firm that represents debt buyers and creditors around the country. The firm’s focus is nationwide pre-lawsuit or post-judgment higher-volume recovery of credit card, telecommunications, automobile and medical debt.  The firm also consults with clients regarding FDCPA and other federal and state law issues.

 

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