TouchStar Announces Growth in Asia

TouchStar today announces growth and success in the Asian call center market.

TouchStar opened its Manila, Philippines, office in 2003 with 10 employees to provide support for current clients in Asia.  Today, TouchStar has over 50 employees based in Manila to provide clients with world class customer support, development, and sales.  TouchStar plans on extending its overhead in the near future.

TouchStar originally chose Manila because of the need to support clients in the immediate area.  Over time, TouchStar found that the work ethic, skill, and neutral accent of the people of the Philippines have been an asset to the entire company.  Also, the geographic location and cost effectiveness of doing business in Manila provides an excellent base for supporting the entire Asia Pacific region.

Steve Bederman, TouchStar’s CEO, commented, “TouchStar is supporting 20% of the Philippine call center market and we are quickly growing in other Asia Pacific countries.  I would like to recognize our clients for their support of our relationship and our employees for working with our core value of honoring our client’s trust in choosing us.” 

TouchStar recently gained new clients in Jakarta, Indonesia, and Malaysia.  New business development initiatives are driving a record number of leads in the region.