Tips to Strengthen Hospital-Collection Agency Partnerships
Last week I attended the 2008 MEGA Healthcare Conference in my home state of Wisconsin. The event, presented in part by AAHAM and HFMA, drew nearly 500 healthcare professionals and numerous industry vendors and service providers.
Fellow native Wisconsinite Tom Gavinski, Vice President of the Healthcare Division at I.C. System, a Minnesota-based agency with more than 20,000 healthcare clients nationwide, conducted a seminar on how hospitals can make the most of their business alliances with collection agencies. Tom has kindly agreed to share some of his readily actionable insights in a slightly condensed form here.
After you read his analysis, please feel free to post comments in this forum or respond directly to Tom.
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Comments
Comment from Joseph Macrina on February 7, 2008 at 4:39PM EST
Great article!
Comment from Anonymous on February 8, 2008 at 4:12AM EST
You can tell Gavinski's experience is from the Hospital side...wait 120 days before referral just in case one of the internal people accidentally collect... Why wait so long and waste your internal resources and slow down your cash flow !!?? Your trusted collections partner should be brought in after no more than 60 days !!