Major Telecom Provider Chooses Talgentra’s Debt Collection Software

Mobile One (M1), one of Singapore's largest mobile communications providers, today announced that it has deployed Talgentra’s customer revenue management and collection system to manage the collection of unpaid customer bills.

Talgentra’s Tallyman enables M1 to segment customers in arrears in the same way that marketing departments can segment customers. This will allow M1 to adopt a far more targeted and personalised approach to debt collection. 

Talgentra’s flagship Tallyman system was integrated with M1’s existing billing system and CRM system. Talgentra worked with Accenture (NYSE: ACN) on the integration.

Talgentra’s Tallyman system is also being used by operators around the world including Orange in the UK, Tata Indicom in India, Maxis in Malaysia, AAPT in Australia and Vodafone in Australia and New Zealand.