LiveVox CMO John McNamara to Moderate Discussions on Managing Operations During Recession at Collections Conference

SAN FRANCISCO — LiveVox, the leading provider of hosted-dialer solutions, today announced that LiveVox Chief Marketing Officer John McNamara will moderate discussions on managing collection operations during recession with a cross-section of collection industry leaders at the Fourth Annual Credit and Collection News Conference on April 2, in Carlsbad, CA.

Tapping into the views of creditors, government collections officials, credit unions and agencies, McNamara will drive discussions about how organizations in each of these groups will attempt to sustain their operations in the current economic downturn in a session titled “Trying to Maintain Your Numbers in ’09.” The session will feature four short discussions with executives from each of these groups, given their unique points of view.

“These discussions will be valuable because they will feature operational tips and the industry outlook from well respected individuals across the credit and collections industry,” McNamara said. “The entire collection space is facing tough choices about managing agents, clients and technology in this economy, but recessions create can pave the way for better ran companies who thrive when the economy rebounds.”

“Trying to Maintain Your Numbers in ’09” will include:  

• Steps taken to maximize liquidity and minimize roll rates
• Approach to clients and customers 
• Behavior changes in key vendors and suppliers and how they can distinguish themselves
  

A 27-year industry veteran, McNamara is also Co-Founder of Fidelis Recovery Solutions Inc., of Marietta, Ga. Prior to LiveVox and Fidelis, John was Chief Operating Officer for Asset Management Outsourcing, Inc., SVP of Operations for Nationwide Credit/ACB, and VP of Operations for United Recovery Systems, LP. He is a frequent speaker and author on industry issues and trends.

About LiveVox
LiveVox is the first provider of hosted dialer solutions for the credit and collections industry. Breakthrough, patented technology and deep industry knowledge allow LiveVox to assist clients with optimizing their operations and collection strategies. Private, carrier-grade VoIP networks enable LiveVox to maximize the productivity of leading credit, collections, debt purchase and call center organizations at the lowest cost of ownership in the marketplace. LiveVox is headquartered in San Francisco. For more information, visit www.livevox.com.

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