Judy Hammond to Present Recovery Management Strategies and Techniques Class

Resource Management Services, Inc., the leader in Agency Management auditing and consulting, has announced that Judy Hammond will co-present the May 22 – 23, 2007 session of Recovery Management Strategies and Techniques, a two-day classroom course designed to assist Creditor and Debt Buyer Recovery Managers with fundamental and advanced strategies, plans, and tools for managing an outside vendor recovery operation. 

The second of the two sessions, scheduled for October 2 – 3, 2007 will be co-presented by Bev Evancic, Resource Management Services, Inc. Vice President and author of “Recovery Management: Collecting the Uncollectable Account:” and “Understanding Dialers: The Essentials of Effective Collection”.

This course will bring real-world experience and answers to the challenges that Recovery Managers face in structuring and managing the external recovery operation.  Topics covered will include Agency Selection, Placement Strategies, Performance Measurements, Contracts, Work Standards, Settlements, Auditing, Compliance, and Financial Issues.

The first session is scheduled for May 22 – 23, 2007 in Los Angeles, CA at the Marriott Los Angeles Airport (LAX). The second session will be October 2 – 3, 2007 in Chicago, IL at the Hyatt Rosemont (O’Hare Airport).