IAT and Sentinel partner to provide complete hosted solution

Salt Lake City, UT —IAT and Sentinel Development Solutions—Dallas, TX—announced today a partnership to supply a complete hosted solution for small agencies who can’t afford to buy collection software and dialing technology outright.

IAT, a dialing technology provider, and Sentinel, a collection software provider, cater to the collection industry with both site-premised and hosted solutions. Their partnership was designed keeping in mind even the smallest agency.

Ray Fowler, IAT National Sales Manager, says, “In this tight economy, quality technology is crucial to collecting success, but even in good times small agencies might struggle to afford site-premised systems. Our hosted solution, CT Impact, makes it possible to enjoy all the benefits of predictive dialing and IVR messaging integrated with collection software, without hardware and software costs. And the technology quickly pays for itself.”

Jeff Mains, CEO of Sentinel Development Solutions, adds, “Customers choose the eCollections hosted solution for the immediate return on investment. Adding CT Impact virtually eliminates the capital outlay for high-end collection tools, allows small agencies to play in the big leagues and perform at very high levels. The synergy of two solutions combined is key. We expect customers to experience an immediate lift in collections two to four times that of either component used on its own.”

The eCollections software manages the recovery process from delinquency through collection, with predictive analytics and workflow automation. Customers can set up any number of custom action strategies for accounts. These strategies include using CT Impact to place calls and deliver messages to debtors. Using the technologies together reduces the human effort and expense required to effectively work the accounts. The partnership is also evenly matched on the level of outstanding customer support.

“IAT is everything we look for in a partner company – great technology, strong commitment to servicing and supporting customers, and a willingness to build a nicely integrated solution,” says Mains.

Dave Rudd, IAT President and CEO, adds, “We’re excited to partner with another company that believes so much in customer support. If there’s a problem, we want to fix it right away, so time and money are not lost. We want all our customers to not only have the technology to succeed, but the know-how to maximize its use.”

About IAT
IAT provides predictive dialing and interactive communications contacting solutions for the collection industry and related markets. Their products are installed in hundreds of organizations throughout the U.S., Canada, and South Africa. Using their cutting-edge product offering, CT Center, their Predictive Dialer and Outbound/Inbound Interactive (IVR) Communications systems can operate simultaneously on a single Windows platform. In addition to site-premised systems, CT Impact, IAT’s Hosted Broadcast Messaging and Predictive Dialer service, increases debt recovery without an initial capital investment. By developing innovative and reliable products and services, and providing outstanding customer service and support, IAT helps customers become significantly more productive and profitable. Founded in 1986, IAT is a privately held company based in Salt Lake City, Utah. To learn more about IAT, CT Center, and CT Impact, visit www.iat-cti.com, send an email to info@iat-cti.com, or call 800-574-8801.

About Sentinel
Sentinel Development Solutions is a leading developer and integrator of the award-winning collection management software, eCollections.  Dubbed “Powerfully Simple” by industry experts, eCollections is equipped with predictive analytics, business intelligence tools, automated workflow, and rules-based account strategies. eCollections is one of the most scalable and flexible collection solutions in the industry. Thousands of users in Fortune 500 companies and small business depend on eCollections to enhance ROE, ensure legal compliance, and maximize profitability for their operations in North America, Europe, Asia, and Latin America. To learn more about Sentinel and eCollections, visit    www.eCollections.com, or call 1-877-395-8976.