Executive Change: Development Specialist Simpson Joins Transcom's Management Team

Ian Simpson has joined Transcom as a Business Development Director to help build on its already explosive United Kingdom growth. Previously of First Revenue Assurance, the debt recovery arm of Vertex Data Science, Simpson will work along side Teresa Callaghan exploring with current and potential clients how Transcom can help them in their collections and CRM operations.

Teresa Callaghan, Business Development Director says, “Ian is known in the industry as a specialist in consultative sales across all sectors of the Credit Marketplace. He will be a valuable asset in growing both our commercial and consumer business and a welcomed member of our team’

Mike Purvis, UK Managing Director adds ‘Ian’s extensive experience in multiple vertical sectors and customer debt types will enable him to help us better serve our existing customers whilst growing our customer base.

Mike goes on to say, ‘We set ourselves huge growth targets in FY 2007/8 and achieved them with a staggering >700% UK growth -from 42 seats in 2007 to over 300 in 2008 spread across our UK and nearshore locations in Lithuania. Our FY 2008/9 targets are similar and, by 2010 we aim to be one of the top three debt collections agencies serving the UK”

Simpson says, “Transcom is a dynamic organisation that will soon lead the UK debt collections and CRM market. I’m very pleased to join a company of its size that has such clarity of focus and expertise regarding the real issues affecting the CRM and credit industry.”

Simpson has over 14 years experience in the debt recovery industry, both from a client services and a business development focus. In addition, he is an experienced marketer whom has designed and implemented successful campaigns to support sales initiatives. Ian will report into Transcom’s UK MD, Mike Purvis.

About Transcom
Transcom is one of the largest debt collections and call centre companies in Europe with revenues in excess of $1.0 billion and more than 16,200 employees in 30 countries with19 specialist collections centres in 28 European countries. It currently services more than 2,000,000 collection cases under management. Transcom entered the UK credit management industry with the acquisition of CBS in October 2006 and has doubled its UK revenue in just six months. Its UK credit management call centre based in St Albans now handles in excess of $294 million of debt under management. (60% Commercial debt, 30% unsecured consumer finance, 10% consumer mortgages). Transcom’s strategic aim is to become the number one Pan-European credit management provider.