Executive Change: APAC Customer Services Appoints Arthur DiBari SVP, Operations

APAC Customer Services, Inc. (Nasdaq: APAC), a leading provider of customer care services and solutions, today announced the appointment of Arthur DiBari as Senior Vice President, Operations, effective immediately.

Mr. DiBari joins APAC from Affiliated Computer Services (ACS), a leading provider of business process outsourcing and information technology solutions, where he most recently served as Regional Vice President, Emerging Markets for the Americas. In that capacity, he was responsible for 12 international operating centers in five countries with more than 7,500 employees.

“I have known and worked with Art for many years. He is one of the top operators in the call center industry and is well regarded by his clients and the employees he has worked with,” said Mike Marrow, APAC’s President and CEO. “I am delighted to have him join our team. With his long track record of delivering strong results, both operationally and financially, he will begin to add value immediately. Bringing in top talent like Art will solidify our ability to deliver top-notch services to our clients, improve our profitability and grow our business with new and existing customers.”

Mr. DiBari joined ACS in 2004. In 2005, he was named Regional Vice President of the year for the ACS Business Process Solutions Group for outstanding achievements in client satisfaction, people development and financial delivery excellence.

Prior to joining ACS, Mr. DiBari spent over six years with Aegis Communications Group, a Texas-based customer care organization, where he held numerous operational roles of increasing responsibility, including Senior Vice President of Operations. Prior to joining Aegis, he held executive positions at Business Telecommunications, Inc., American Frozen Foods, and Colorado Prime. Mr. DiBari earned a Bachelor of Science from James Madison University in 1979.

“I am truly excited to be part of APAC. Our focus will be on providing the highest level of service to our clients and their customers,” said Mr. DiBari. “The APAC brand will continue to be a cornerstone in the industry – the place companies will turn to for their critical customer care needs and where employees will want to build their careers.”