Executive Bio: Chey Garland

Since 1980, Chey has masterminded Garlands rise from a small debt collection firm to an internationally recognised customer service business.  
Chey’s achievements have earnt her recognition as one of the UK’s top entrepreneurs and a host of top industry awards including: Business Services Entrepreneur of the Year at the 2002 Ernst and Young Entrepreneur of the Year Finals, Best Business Leader in the 100+ employee category at the Sage Business Awards 2002 and the Veuve Clicquot Award for Business Woman of the Year in 2005.  
Chey advises many UK blue chips on their customer contact strategies and is a frequent speaker at contact centre events.  Chey received a CBE in June 2007 for services to Business in the North East.