Anthony Marino joined Nationwide Credit, Inc. in February 2003 as President and Chief Executive Officer. Previously, he had been with Sears, Roebuck and Co., where he had served in various executive capacities since 1997. During his tenure, he managed Sears Credit collections, recovery, processing, fraud, bankruptcy operations, and customer service. In addition, as Vice President of Sears' Customer Care Network, he oversaw inbound customer service for the Chicago-based retailer, as well as telemarketing, catalog and online operations. He managed an operating budget of over $400 million and was responsible for over $1 billion in sales.
An industry veteran, Marino has over 20 years of experience in call center collections, customer service and operational excellence. His depth of knowledge spans both the client side, including Sears, as well as the provider side, serving banks, telecoms, healthcare, commercial and government clients in executive positions at Equifax, GC Services, and ACB Business Services, a division of First Data Corporation.
Marino earned his MBA from the Kellogg School of Management at Northwestern University after an undergraduate degree from Boston University.
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